Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason A. Lawson

295 Cove Hills Dr, Wytheville,VA

Summary

Motivated and goal driven individual with 5 years of customer service experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level insurance sells agent position. Ready to help team achieve company goals and make sales. Dedicated Umpire with high-level Division 1 knowledge and extensive on-field background. Adjudicated regular season, playoff and championship games for 4 years. Strong communications skills and commitment to fairness enabled objective decisions in all situations.

Overview

5
5
years of professional experience

Work History

Facilities Coordiantor

Wytheville Community College
01.2024 - Current
  • Scheduling - Employee will be responsible for working with the college's facility scheduling software (currently Ad Astra) to manage the various needs of people using the facilities. The employee will receive requests from employees and outside customers and will be responsible for interpretting the college's facility usage policy as to whether or not the request is allowed. The employee will help the customer determine if there are any special needs that need to be accomodated. The employee will work with the facilities department, information technology department, or janitorial if any special accomdations need to be met. The employee will field questions and work to assign a specific room that meets the customers needs or let the customer know if the college doesn't have space available at the time needed. The employee will be the first contanct for facilities questions when an emergency room is needed.
  • Fixed Assets - Employee will be responsible for monitoring physical assets on the Wytheville campus, Crossroads location, and both Marion locations. The employee will do counts monthly and alert the Business Office Accountant of any changes in asset locations. The employee will be responsible for placing equipment tags on inventory and alerting the Accountant if a possible asset is located without an inventory tag.
  • Switchboard backup - Employee will provide courteous and helpful support as a first point of contact for those on the phone when operating the WCC Switchboard. The employee will work with the main switchboard operator to ensure converage of the phones during vacations and lunch. The employee will practice excellent customer service and provide a great impression of Wytheville Community College.
  • Backup support to the Cashier and Administrative Assistant to the AVP of Finance - Employee will work with the Business Office Cashier and the Administrative Assistant to the AVP of Finance to help provide support needed to the departments. The employee will maintain access to Cashiering functions in SIS and AIS to be able to ensure deposits are done in a timely manner and when absences occur. The employee will also be a first point of contant in the AVP of Finance office when absences occur.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Served as point of contact for internal and external customers seeking support and information.

Business Office Cashier

Wytheville Community College
08.2023 - 01.2024
  • Answered customer inquiries and clarified details regarding charges.
  • Handle student accounts and student payments.
  • Prepare the daily deposit at the end of my shift.
  • Key in transactions, deposits, and general ledgers.
  • Write checks needed for Federal, State, and Local funds.
  • Keep accurate paperwork and backup.
  • Performed cash, card and check transactions to complete student purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.

Day Watchman/Training Assistant

WytheTac Personal Security Consultants
06.2022 - 07.2023
  • Control who enters and exits the job site that WytheTac currently supplies watchman for.
  • Show excellent customer service to the people entering and exiting the job site.
  • Responsible for taking deliveries and directing the drivers to the appropriate place.
  • Designed and maintain WytheTac's website.
  • Assist in Firearms training and Stop The Bleed training.

Water Safety Instructor

Town Of Wytheville
05.2021 - 11.2021
  • Instructed students in water safety techniques.
  • Demonstrated basic to advanced swim techniques and breathing exercises.
  • Collaborated with parents regarding youth swim goals and planned course path.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.

Lifeguard

Town Of Wytheville
11.2019 - 11.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Cashier

Food Lion
05.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Arts - General Studies

Wytheville Community College
Wytheville, VA
05.2022

High School Diploma -

George Wythe High School
Wytheville, VA
05.2022

Skills

  • OSHA 10 hour Certification
  • Stop The Bleed Instructor
  • American Red Cross First Aid/CPR Certified
  • American Red Cross Water Safety Instructor Certified
  • Microsoft Office Certified
  • IRMS debt set off training
  • Kaplan Life, Health, & Annuities Preparatory School Completion Certification

Timeline

Facilities Coordiantor

Wytheville Community College
01.2024 - Current

Business Office Cashier

Wytheville Community College
08.2023 - 01.2024

Day Watchman/Training Assistant

WytheTac Personal Security Consultants
06.2022 - 07.2023

Water Safety Instructor

Town Of Wytheville
05.2021 - 11.2021

Cashier

Food Lion
05.2020 - 08.2020

Lifeguard

Town Of Wytheville
11.2019 - 11.2021

Associate of Arts - General Studies

Wytheville Community College

High School Diploma -

George Wythe High School

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Jason A. Lawson