Summary
Overview
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Jason Aleman Hernandez

Jason Aleman Hernandez

14008 Bessemer St 1/2 Van Nuys,CA

Summary

Top performer consistently achieving Employee of the Month status. Recently promoted to Supervisor, showcasing strong leadership and organizational skills. Proven track record of exceeding expectations and driving team success. Committed to delivering exceptional results and contributing to overall organizational growth. Developed skills in leadership, strategic planning, and crisis management within high-security environments. Emphasizes ability to maintain secure and compliant setting while effectively coordinating teams and resources. Seeking to transition into new field, leveraging transferable skills to drive operational success and enhance organizational security. Bringing strong leadership and proactive approach, with solid understanding of security protocols and emergency response procedures, combined with proficiency in conflict resolution and surveillance techniques. Adept at maintaining secure environment while ensuring compliance with regulations and safety standards. Committed to enhancing safety and security through diligent oversight and effective team coordination. Experienced with security protocols and team leadership. Utilizes effective strategies to ensure safety and security of personnel and property. Track record of maintaining high vigilance and quick response in emergency situations. Security professional with extensive experience in managing armed security operations. Known for high standards and focus on team collaboration to achieve results. Reliably adapts to changing security needs with strong leadership and crisis management skills. Professional with significant expertise in security operations, demonstrating thorough understanding of risk assessment, emergency response, and conflict resolution. Known for strong focus on team collaboration and achieving optimal results, adaptable to changing needs, and dependable in critical situations. Proven track record in leadership, surveillance, and ensuring safety protocols, coupled with effective communication and problem-solving skills. Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Security Agent

Unlimited Security Specialists
02.2025 - Current
  • Participated in regular emergency drills to maintain preparedness for potential crisis situations.
  • Assisted in the development and implementation of security policies, procedures, and protocols to improve overall safety.
  • Demonstrated adaptability while working in various settings such as retail stores, corporate offices, events, or transportation hubs.
  • Improved overall site security with timely identification of vulnerabilities through detailed inspections and audits.
  • Supported loss prevention efforts by identifying shoplifting suspects through keen observation skills.
  • Conducted thorough risk assessments for events and venues, implementing tailored security plans to mitigate potential threats.
  • Maintained a safe environment for staff and customers through proactive surveillance of potential threats.
  • Documented incident reports accurately to support management decisions and external investigations as needed.
  • Reduced theft incidents by implementing strict access control measures for employees and visitors.
  • Provided high level of security for crew and passengers on U.S. domestic and international flights.
  • Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
  • Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team.
  • Maintained confidentiality while handling sensitive information related to client assets or personnel information.
  • Collaborated with local law enforcement agencies during investigations and emergency situations for efficient response.
  • Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility.
  • Enhanced facility security by conducting regular patrols and monitoring CCTV systems.
  • Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
  • Addressed workplace violence incidents swiftly by de-escalating situations and coordinating with appropriate authorities when required.
  • Utilized advanced technology tools like metal detectors or X-ray machines effectively to screen incoming packages or individuals entering facilities.
  • Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
  • Established strong relationships with clients by addressing their concerns promptly and professionally regarding security matters.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Issued access cards to authorized personnel to monitor access points.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Armed Security Supervisor

Nastec International
12.2024 - Current
  • Monitored work of contractors in design, construction, and startup phases of security systems.
  • Successfully prevented unauthorized access to sensitive areas through vigilant monitoring of perimeter fencing, access points, and CCTV systems.
  • Provided top-notch customer service, addressing concerns and inquiries from clients and visitors in a professional manner.
  • Developed comprehensive emergency response plans to address potential threats or crises effectively.
  • Instituted preventative maintenance programs for all security equipment, reducing downtime due to technical issues or malfunctions.
  • Collaborated with local law enforcement agencies for improved coordination during emergency situations.
  • Enhanced security measures by implementing thorough risk assessments and proactive surveillance strategies.
  • Implemented effective crowd control measures during high-traffic events or emergencies without compromising overall safety objectives.
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
  • Maintained detailed records of daily activities, incident reports, and personnel information for accurate documentation purposes.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
  • Promoted safety awareness among staff through ongoing training sessions and educational materials on relevant topics such as workplace violence prevention or active shooter scenarios.
  • Managed access control systems, ensuring only authorized individuals were granted entry into restricted areas.
  • Responded promptly to alarms or calls for assistance while adhering to established procedures for escalation as necessary.
  • Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
  • Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
  • Streamlined communication between security staff and other departments by establishing clear lines of responsibility and reporting structures.
  • Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
  • Fostered a culture of preparedness among security team members by emphasizing the importance of ongoing training and development opportunities.
  • Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.
  • Trained new hires on company protocols, use of equipment, and proper security techniques to ensure consistency in service delivery.
  • Performed security investigations and reported findings to client management.
  • Recorded daily security occurrences in site assignment log.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate.
  • Monitored and evaluated performance of security personnel and provided feedback to improve performance.
  • Conducted fire drills and other simulated emergencies to determine overall site safety.
  • Managed security staff rotation for position coverage on breaks.
  • Trained security workers on site-specified procedures.
  • Assessed electronic security systems and reported malfunctions.
  • Completed shift handover reports and debriefed next shift upon arrival.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Wrote Timeframe reports detailing visitors, incidents, and resolutions.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.

Armed Officer

International Protective Services
12.2023 - 10.2024
  • Completed detailed incident reports, logging pertinent information for further investigation or legal action if necessary.
  • Responded to emergency situations promptly, ensuring the safety of all individuals involved.
  • Participated in ongoing training and professional development to maintain current knowledge of security best practices.
  • Supervised junior officers, providing guidance and support for optimal performance on the job.
  • Managed access control systems to ensure only authorized personnel entered restricted areas.
  • Coordinated with other departments to establish effective protocols during special events or heightened threat levels.
  • Reduced incidents of theft and vandalism by maintaining a strong presence in designated areas.
  • Utilized conflict resolution skills to deescalate tense situations, prioritizing diplomacy whenever possible.
  • Assisted in the development of security policies and procedures to enhance overall effectiveness.
  • Provided excellent customer service by assisting visitors with directions and answering questions.
  • Conducted routine equipment checks, ensuring functionality and compliance with safety regulations.
  • Exhibited adaptability in adjusting security plans as needed during rapidly-evolving situations.
  • Demonstrated exceptional decision-making abilities under high-pressure circumstances, resolving crises effectively while minimizing risk to public safety.
  • Enhanced security measures by conducting regular patrols and surveillance activities.
  • Performed thorough inspections of facilities, identifying potential hazards and addressing them accordingly.
  • Prevented unauthorized entry into buildings by monitoring CCTV systems and making appropriate notifications when necessary.
  • Collaborated with local law enforcement agencies for improved communication and coordinated response efforts.
  • Maintained professionalism while interacting with diverse populations, treating all individuals fairly regardless of background or circumstance.
  • Supported the organization''s objectives through diligent attention to detail in daily tasks such as completing paperwork accurately and following departmental guidelines.
  • Implemented various strategies for crowd management at large-scale gatherings, minimizing potential risks and disturbances.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Wrote Timeframe reports detailing visitors, incidents, and resolutions.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Package Delivery Driver

Amazon
08.2022 - 12.2023
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
  • Supported warehouse operations when needed by helping sort incoming shipments, stocking shelves, or performing inventory checks.
  • Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Enhanced safety standards by conducting regular vehicle inspections to ensure proper maintenance and compliance with regulations.
  • Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Elevated customer experience by going above and beyond in accommodating special requests or addressing concerns related to package delivery.
  • Assisted in training new drivers on company policies, safety procedures, and best practices for delivering packages effectively.
  • Maintained a clean driving record while navigating various routes for efficient deliveries.
  • Collaborated with other drivers to optimize coverage of assigned territories for maximum efficiency in package delivery times.
  • Developed strong relationships with customers through courteous and professional interactions during deliveries.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Promoted company reputation through positive interactions with customers, resulting in increased referrals and repeat business.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
  • Streamlined the sorting process at distribution centers by organizing packages according to their designated routes before loading into vehicles.
  • Prioritized urgent shipments as needed to ensure that critical packages were delivered promptly without compromising other scheduled deliveries.
  • Increased overall efficiency by assisting in loading and unloading packages at the distribution center.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Minimized company liability and risks to loads by obeying traffic laws.

Delivery Driver

Uber Eats
08.2022 - 10.2022
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced customer trust by providing courteous and professional service during deliveries.

Sorter/Screen Cleaner

Waste Management Company
11.2021 - 08.2022
  • Utilized sorting systems to sort items fast and accurately.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Recorded and tracked items sorted to confirm accuracy.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Used hand-held scanners to sort items into specific categories.
  • Followed company policies and procedures to produce consistent work results.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Used hand-held scanner to enter data product information.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Bolstered team morale, encouraging positive work environment even during challenging sorting tasks.
  • Optimized workspace organization to facilitate faster, more efficient sorting operations.
  • Reduced processing times by quickly identifying and rectifying sorting errors.
  • Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Improved team productivity, collaborating effectively in high-volume sorting environments.
  • Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
  • Contributed to seamless seasonal workload management by adapting sorting priorities as needed.
  • Increased accuracy in sorting, meticulously checking labels and destinations.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Enhanced operational efficiency with meticulous attention to detail in sorting packages.
  • Collaborated with team members to identify and address areas needing improvement in the sorting process.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
  • Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.
  • Supported inventory management with precise sorting and categorization of stock items.
  • Maintained clean and organized work area to facilitate smoother sorting operations.
  • Ensured timely dispatch of goods, prioritizing urgent items for sorting.
  • Improved sorting efficiency, using innovative techniques to handle variety of item types.
  • Streamlined sorting process by efficiently categorizing items according to their destinations.
  • Played key role in meeting daily sorting quotas through diligent work and focus.
  • Enhanced operational safety, strictly adhering to guidelines during manual and machine-assisted sorting processes.
  • Minimized downtime by promptly addressing and resolving sorting machine malfunctions.
  • Contributed to waste reduction by correctly sorting recyclable materials from waste.
  • Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
  • Facilitated smooth sorting process, effectively managing flow of items during peak periods.

Meat and Seafood Clerk

Superior Groceries
02.2021 - 07.2021
  • Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
  • Streamlined order fulfillment processes for phone orders or online pickups, resulting in shorter wait times for customers upon arrival.
  • Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
  • Contributed to an increase in repeat business by establishing rapport with customers through exceptional service skills.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Handled cash and made change to process sales transactions for customers.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
  • Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
  • Collaborated with store manager to define special Type deals for Type products.
  • Restocked products based on available inventories and customer demands.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Participated actively in weekly staff meetings for continuous improvement initiatives within the department and overall store operations.

Courtesy Clerk & Meat Clerk

Vons Grocery Store
11.2018 - 12.2020
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
  • Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
  • Anticipated fluctuations in customer demand by monitoring seasonal trends, resulting in better preparation for peak shopping times.
  • Enhanced customer satisfaction by providing knowledgeable meat and seafood recommendations based on preferences and dietary requirements.
  • Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
  • Promoted new products or specials through engaging customer interactions, boosting overall sales within the department.
  • Mastered cutting, trimming, and filleting techniques to provide custom cuts per customer requests quickly and efficiently.
  • Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
  • Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
  • Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.
  • Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
  • Contributed to an increase in repeat business by establishing rapport with customers through exceptional service skills.
  • Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
  • Streamlined order fulfillment processes for phone orders or online pickups, resulting in shorter wait times for customers upon arrival.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High School Diploma -

East Valley Senior High School
North Hollywood, CA
06.2018

Skills

  • Public safety awareness
  • Self-defense techniques
  • Event security
  • First aid proficiency
  • Vehicle inspection
  • Physical fitness
  • Crisis management
  • Perimeter security
  • Incident reporting
  • Threat assessment
  • Security systems
  • Facility security
  • Access control management
  • Baggage screening
  • Patrol procedures
  • Surveillance expertise
  • Visitor management
  • Investigative skills
  • Security equipment maintenance
  • Martial arts training
  • Firearms handling
  • Close protection
  • Alarm response
  • Executive protection
  • Bodyguard experience
  • Work ethic
  • Patrolling
  • Punctuality
  • Emergency awareness
  • CCTV monitoring
  • Situational awareness
  • Workplace safety
  • Interrogation techniques
  • English fluency
  • Keen observer
  • Defensive driving
  • Vehicle inspections
  • First aid certified
  • Reporting skills
  • Surveillance
  • Verbal and written communication
  • Security procedures
  • Security operations experience
  • Emergency management
  • Reliability
  • Document preparation
  • Personal security
  • Crowd control
  • ID verification
  • Interpreting procedures and instructions
  • Legible report writing
  • Sensitive information handling
  • Access control
  • Superb surveillance skills
  • Crime prevention
  • Time management
  • Problem-solving abilities
  • Problem-solving
  • Customer service
  • Team player
  • Reliable and responsible
  • Teamwork and collaboration
  • Teamwork
  • Building patrol
  • Security operations
  • X-ray machine operation
  • Grounds monitoring
  • Radio communication
  • Bagging inspection
  • Parking enforcement
  • Criminal law understanding
  • Physical combat trained
  • Premises surveillance
  • Vigilant and watchful
  • Active shooter response
  • First aid administration
  • Detail orientation
  • Firearms expertise
  • Asset protection
  • Dispatch
  • Criminal law
  • Alarm systems
  • Language fluency
  • Background investigations
  • Background checks
  • Report preparation
  • De-escalation techniques
  • Self-defense
  • Security protocols
  • Conflict resolution
  • Complex Problem-solving
  • Staff management
  • Patrol techniques
  • Physical stamina
  • Security camera monitoring
  • Emergency response
  • Relationship building and management
  • Criminal investigations
  • Traffic control
  • Hazardous material handling

Certification

•Guard Card Certification

•Exposed Firearms Certification

•CPR Certification

•Mace/ Pepper spray Certification

•Baton Certification

•California Driver license.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Security Agent

Unlimited Security Specialists
02.2025 - Current

Armed Security Supervisor

Nastec International
12.2024 - Current

Armed Officer

International Protective Services
12.2023 - 10.2024

Package Delivery Driver

Amazon
08.2022 - 12.2023

Delivery Driver

Uber Eats
08.2022 - 10.2022

Sorter/Screen Cleaner

Waste Management Company
11.2021 - 08.2022

Meat and Seafood Clerk

Superior Groceries
02.2021 - 07.2021

Courtesy Clerk & Meat Clerk

Vons Grocery Store
11.2018 - 12.2020

High School Diploma -

East Valley Senior High School

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Jason Aleman Hernandez