Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Timeline
Generic

Jason Allen

Cornish,Maine

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Program Manager

Residential Resources
12.2023 - 01.2025
  • Addressed stakeholder concerns with tailored solutions to enhance satisfaction.
  • Built strong relationships with stakeholders for collaborative project success.
  • Coordinated team efforts for project milestones, driving engagement and accountability.
  • Developed mitigation strategies for project risks to ensure continuity and success.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Identified program obstacles and communicated possible impacts to team.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Team Lead/Supervisor

NeuroRestorative
08.2017 - 11.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Developed and implemented policies and procedures for direct support staff.
  • Provided guidance to direct support professionals in the performance of their job duties.
  • Monitored daily activities of direct support staff to ensure compliance with regulatory standards.
  • Conducted regular training sessions on safety protocols for direct support personnel.
  • Scheduled shift assignments for direct support professionals according to staffing needs.
  • Created and maintained a positive work environment through effective communication with staff, residents, families, and other stakeholders.
  • Supervised and evaluated the performance of direct support staff members.
  • Ensured that all required documentation was completed accurately and timely by direct support personnel.
  • Investigated incidents involving clients or staff members reported by direct care workers.
  • Assisted in developing individual service plans for each resident and client based on their needs and interests.
  • Worked closely with medical staff to coordinate services for residents and clients as needed.
  • Participated in weekly team meetings with other supervisors to discuss resident and client progress and plan interventions when necessary.
  • Provided crisis intervention services when needed to address challenging behaviors exhibited by residents and clients.
  • Maintained accurate records of client services provided including incident reports, medication logs, treatment plans.
  • Facilitated group activities designed to promote socialization among residents and clients.
  • Encouraged participation in recreational activities for clients under supervision.
  • Coordinated transportation services for clients as needed based on their individual requirements.
  • Used approved crisis intervention techniques in emergency situations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed care plan and directions to administer medications.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted individuals in development of social skills to become integrated in community.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Assisted individuals in learning and developing new skills.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Direct Support Professional

Spurwink
03.2009 - 08.2017
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Documented current patient information to update vital signs, behaviors and eating habits.

Life Skills Trainer

NFI North/Bridge Crossing
03.1999 - 11.2007
  • Developed and implemented training courses to teach life skills such as communication, problem-solving, goal setting, decision making, coping with stress, and time management.
  • Assessed participant progress throughout the program by collecting feedback from clients and their families.
  • Facilitated activities designed to help participants practice and apply new life skills in real-life situations.
  • Created individualized plans for each participant based on their specific needs and goals.
  • Provided emotional support to participants during difficult times of transition or adjustment.
  • Collaborated with community organizations to identify resources that could benefit participants' development process.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.

Education

High School Diploma -

Lake Region High School
Naples, ME
06.1994

Skills

  • Behavioral Management
  • Appointment Scheduling
  • Progress Documentation
  • Transportation
  • Medical Records Management
  • Compassionate Client Care
  • Charting and Documentation
  • Crisis Management
  • Care Plan Assessment
  • Behavior Redirection
  • First Aid and Safety
  • Goal Setting
  • Medication Administration
  • Community Activities
  • Client Support

Certification

  • CRMA
  • QBISP
  • First Aid
  • CPR
  • Crisis Prevention and Intervention

Education and Training

other

Timeline

Program Manager

Residential Resources
12.2023 - 01.2025

Team Lead/Supervisor

NeuroRestorative
08.2017 - 11.2023

Direct Support Professional

Spurwink
03.2009 - 08.2017

Life Skills Trainer

NFI North/Bridge Crossing
03.1999 - 11.2007

High School Diploma -

Lake Region High School

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