Summary
Overview
Work History
Education
Skills
Timeline
background-images

Jason Allen

Redmond,OR

Summary

Shipping Coordinator with proven expertise at PCC Structurals in optimizing shipping procedures and enhancing warehouse operations. Recognized for exceptional problem-solving and attention to detail, successfully managed complex schedules and proven track record of effective communication and problem-solving in fast-paced environments contributing to increased customer satisfaction and operational success.


Overview

23
23
years of professional experience

Work History

Shipping Coordinator

PCC Structurals
05.2017 - Current
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
  • Ensured safety protocols were followed in warehouse, minimizing incidents.
  • Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.

Shipping Clerk

PCC Structurals
03.2014 - 05.2017
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Implemented innovative packaging solutions, minimizing product damage during transit.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Marked parts to customer specifications, Vibropeen, Dot-Peen, Electroetch & Ink marking

Customer Service Representative

Monaco Coach
09.2009 - 09.2013
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted RV owners, Dealerships and Service shops with correct parts to repair their RV
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Inventory, Shipping and Receiving Lead

Monaco Coach
03.2002 - 09.2009
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Pulled, verified, and packaged items for shipment.
  • Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Maintained warehouse inventory of 10,000 RV parts

Education

No Degree - General Courses

Lane Community College
Eugene, OR

High School Diploma -

Junction City
Junction City, OR
06-1989

Skills

  • Shipping procedures
  • Transportation planning
  • Warehouse operations
  • Equipment operations
  • Schedule management
  • Problem-solving
  • Attention to detail
  • Warehouse safety
  • Clear communication
  • Organizational skills

Timeline

Shipping Coordinator

PCC Structurals
05.2017 - Current

Shipping Clerk

PCC Structurals
03.2014 - 05.2017

Customer Service Representative

Monaco Coach
09.2009 - 09.2013

Inventory, Shipping and Receiving Lead

Monaco Coach
03.2002 - 09.2009

No Degree - General Courses

Lane Community College

High School Diploma -

Junction City

Similar Profiles

CREATE PROFILE
Jason Allen