Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Generic

JASON ALTERMAN

Cumming,GA

Summary

Industry professional with background in sales management, skilled in driving revenue growth and nurturing client relationships. Known for strong team collaboration, adaptability to changing demands, and delivering results. Expertise in strategic planning, relationship building, and client retention combined with excellent communication and problem-solving abilities. Recognized for reliability and results-driven approach.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager, Consumer Sales Training Content

Bridgestone Americas Tire Operations. LLC
09.2022 - Current
  • Develop and deploy learning content through a variety of modalities, working cross-functionally with varying business units and across organizations.
  • Lead and manage product training strategy for the industry's largest automotive service retailer, BSRO.
  • Develop and manage deployment of digital learning content to 52,000+ customers and teammates.
  • Direct collaboration with customers and key accounts, providing insights and support intended to increase sales of premium product.
  • Work in-store, side by side with CSR's to improve selling skills and elevate product and brand knowledge.
  • Facilitate dynamic and engaging Instructor-Led Training, focused on results for our dealers and outcomes for learners.
  • Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively.
  • Manage agencies, designers, and developers to deliver content in alignment with brand vision and strategy.
  • Conducted regular content audits to identify gaps and redundancies of content.
  • Presented quarterly reports on key performance metrics to senior leadership, providing insights into areas requiring attention.
  • Build and sustain working relationships with sales managers, customers, and learning and development partners

Senior Consumer Sales Education Specialist

Bridgestone Americas Tire Operations, LLC
12.2020 - 09.2022
  • Support the industry's largest Automotive Tire and Service provider with best-in-class product education.
  • Facilitate dynamic and engaging Instructor-Led Training, focused on results for our dealers and outcomes for learners.
  • Facilitate Virtual-Instructor Led Training, with cross-functional participants from leaders to customer-facing sales representatives.
  • Develop and deploy learning content through a variety of modalities, working cross-functionally with varying business units and across organizations.
  • Support the Bridgestone Retail Operations Learning and Development team as subject matter expert of consumer tire products.
  • Project manage a team of contributors, including high-level leaders supporting creation of presentation material for annual company conventions and large events.
  • Work cross-functionally with varying contributors, both internally and across organizations.
  • Build and sustain working relationships with Sales Managers, Customers, and Learning and Development partners.

Region Education Partner

Bridgestone Retail Operations, LLC
01.2018 - 12.2020
  • Plan and execute product and technical training strategy and deployment for 147 retail store locations supporting more than 1,500 teammates.
  • Content facilitation, instructor-Led and remotely utilizing various platforms.
  • Frequent collaboration with executive level leadership.
  • Progression planning.
  • Facility management.
  • Exceptional product knowledge.

Area Manager

Bridgestone Retail Operations, LLC
01.2011 - 01.2014
  • Lead a group of 11 store locations with 130+ teammates, accountable for every aspect of store operation.
  • Frequent communication with Vice President, communicating challenges, successes, and business needs.
  • Manage profitability of area and individual store locations with a focus on process and teammate development.
  • Create results for the teammates, customers, and company.
  • Build teammate capability through coaching and accountability, while ensuring teammate satisfaction
  • Revenue and profit performance management, exceeding $20MM annual revenue
  • HR responsibilities; Performance coaching, progressive behavior management, and conflict resolution
  • Cross-functional partnership across multiple business units

Store Manager

Bridgestone Retail Operations, LLC
01.2006 - 01.2011
  • Involved and accountable for every aspect of store operation, to include selection and development of store teammates.
  • Create results for the teammates, customers, and company
  • Build teammate capability through coaching and accountability, while ensuring teammate satisfaction
  • Exceed sales budgets of up to $2.5MM annual revenue

Education

Bachelor Of Science - Marketing

Georgia State University
Atlanta, Georgia
01.2009

Skills

  • Client relationship building
  • Customer satisfaction
  • Data-driven decision making
  • Relationship selling
  • Cross-functional collaboration
  • Sales quota achievement
  • Consultative selling
  • Proficient in MS Office
  • Problem-solving
  • Attention to detail
  • Self motivation
  • Written communication

Accomplishments

  • Developed and deployed a new tire sales process to BSRO by conducting a pilot based on needs analysis and selling-in executive level leaders.
  • Developed and deployed a unique XR/VR platform for dealers, bringing experiential training to virtual learning.

Certification

Certified Facilitation & Presentation Expert

Awards

  • BSRO Regional Store of the Year: 2007, 2009, 2010, 2017
  • Atlanta Region Area Manager of the Year: 2011
  • Multiple Learning & Development industry awards, details available by request.

Timeline

Manager, Consumer Sales Training Content

Bridgestone Americas Tire Operations. LLC
09.2022 - Current

Senior Consumer Sales Education Specialist

Bridgestone Americas Tire Operations, LLC
12.2020 - 09.2022

Region Education Partner

Bridgestone Retail Operations, LLC
01.2018 - 12.2020

Area Manager

Bridgestone Retail Operations, LLC
01.2011 - 01.2014

Store Manager

Bridgestone Retail Operations, LLC
01.2006 - 01.2011

Certified Facilitation & Presentation Expert

Bachelor Of Science - Marketing

Georgia State University
JASON ALTERMAN