Jason Anderson
Meridian,ID
Summary
Dynamic Parts Professional with a proven track record at Chapman Automotive Group, excelling in customer relations and parts sourcing. Recognized for enhancing operational efficiency and reducing order errors through meticulous attention to detail. Strong problem-solving abilities and effective team collaboration ensure timely support for technicians and superior service for customers.
Results-driven professional with broad experience in parts management. Known for effectively streamlining operations and maintaining high-quality standards. Excels in team collaboration and consistently adapts to evolving demands, showcasing strong communication and organizational skills.
Veteran automotive team member well-versed in different makes and models of vehicles. Works independently to help customers, manage supplies and coordinate records. Skilled in warehousing, inventory control and merchandising.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
29
29
years of professional experience
Work History
Parts Professional
Chapman Automotive Group
01.2015 - 02.2025
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Conducted thorough research to identify hard-to-find or discontinued items, sourcing alternatives where possible to meet customer needs.
- Worked with wholesale shops, dealer technicians and [Type] mechanics to properly stock and sell [Type] parts and tools.
- Collaborated closely with service technicians, ensuring they had the necessary parts to complete repairs in a timely manner.
- Reduced order errors by carefully reviewing and verifying part numbers before processing orders.
- Ensured safety standards were upheld within the workplace, maintaining clean and organized spaces free from potential hazards.
Parts Professional
Royal Automotive Group
11.2006 - 02.2014
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Assisted customers with diagnosing problems for [Type] equipment and purchasing necessary replacements.
- Conducted thorough research to identify hard-to-find or discontinued items, sourcing alternatives where possible to meet customer needs.
- Improved customer satisfaction by providing timely and accurate information regarding parts availability and pricing.
- Provided exceptional customer service, addressing concerns promptly and ensuring complete satisfaction with purchased parts.
- Contributed to a positive work environment by fostering open communication and supporting colleagues during peak periods or absences.
- Educated customers on proper part installation and maintenance practices, enhancing their overall experience and promoting long-term product satisfaction.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Adhered to company guidelines for performance and compliance.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
Body Shop Parts Dept
Jim Click Automotive Group
04.1996 - 10.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Hayward High School
Hayward, CA06-1991
Skills
- Order picking
- Warehouse operations
- Parts ordering
- Customer relations
- Storage optimization
- Product sourcing
- Order placement
- Diagram reading
- Technician support
- Technician assistance
- Parts identification
- Ordering parts
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Clean driving record
- Email communication
- Forklift operation
- Invoice processing
- Vendor relations
- Replacement parts identification
- Parts department organization
- Parts recommendation
- Parts documentation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Parts Professional
Chapman Automotive Group
01.2015 - 02.2025
Parts Professional
Royal Automotive Group
11.2006 - 02.2014
Body Shop Parts Dept
Jim Click Automotive Group
04.1996 - 10.2007
High School Diploma -
Hayward High School
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