Jason Archie
Clovis
Summary
Lead Technician specializing in communication systems installation and technical diagnostics. Demonstrated success in training junior technicians and ensuring safety compliance, resulting in high customer satisfaction. Extensive experience on construction job sites, consistently meeting safety and quality standards. Proven ability to manage projects effectively, liaising with customers and contractors to achieve timely completion. Reliable Technician with undeniable troubleshooting, customer service, and analytics abilities coupled with several years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination. Resourceful Lead Technician known for high productivity and efficient task completion. Excel in troubleshooting, preventive maintenance, and project management. Strong at communication, teamwork, and adaptability, ensuring success in fast-paced environments. Skilled Splicer with experience in cable installation, repair and maintenance. Strengths include understanding technical diagrams, use of specialized splicing tools, and adherence to safety protocols. Have significantly reduced downtime and improved service quality in previous roles through efficient problem solving.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Lead Technician
StreamlineCommunications
Fresno, California
08.2020 - Current
- Led installation of communication systems at various client locations.
- Trained junior technicians on equipment handling and safety protocols.
- Diagnosed and repaired technical issues in telecommunications equipment.
- Coordinated with team members to schedule service appointments efficiently.
- Maintained accurate records of service calls and equipment inventory.
- Assisted in developing standard operating procedures for service operations.
- Ensured compliance with safety regulations during installations and repairs.
- Communicated effectively with clients to understand their technical needs.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Followed safety practices to safeguard against injury and damage to property.
- Managed multiple projects simultaneously while meeting deadlines.
- Fostered relationships with internal and external customers.
- Managed quality control and maintained high level of customer satisfaction.
- Tested components, assemblies and systems to diagnose problems.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Recommended corrective and preventive actions to boost product reliability.
- Ensured that all systems were compliant with industry standards and regulations.
- Identified areas where improvements could be made in terms of system efficiency or cost savings.
- Analyzed customer requirements to determine appropriate solutions.
Splicer
ATT
Fresno, California
06.2013 - 08.2019
- Operated fiber optic splicing tools to ensure precise connections.
- Collaborated with teams to troubleshoot and resolve communication issues.
- Maintained accurate documentation of splicing activities and inventory.
- Inspected spliced fibers for quality assurance and compliance standards.
Education
Some College (No Degree) - Business
California State University Fresno ,Ca
Fresno, CASkills
- Communication systems
- Technical diagnostics
- Equipment maintenance
- Fiber optic splicing
- Safety compliance
- Customer relationship management
- Network troubleshooting
- System diagnostics
- Inventory management
- Fusion splicing
- Cable management
- Network design
Certification
Certified Fiber Splicer
References
References available upon request.
Timeline
Lead Technician
StreamlineCommunications
08.2020 - Current
Splicer
ATT
06.2013 - 08.2019
Some College (No Degree) - Business
California State University Fresno ,Ca