Jason Avelino
Stockton,Ca
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Dream Ice Cream Parlor. Skilled in inventory management and conflict resolution, I excel in fast-paced environments, ensuring operational excellence. Demonstrated ability to motivate teams and communicate effectively, driving significant improvements in workplace efficiency and safety.
Overview
7
7
years of professional experience
Work History
Window Washer
Casper's Window Washer
09.2023 - Current
- Managed inventory of supplies including soap solution, sponges and squeegees.
- Satisfied customers consistently by completing high-quality work every time.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Tested and adjusted water pressure to ensure a safe, effective wash.
- Performed seasonal tasks such as leaf raking, and gutter cleaning.
Shift Lead
Dream Ice Cream Parlor
12.2021 - 08.2023
- Operating the cash register and processing customers' payments.
- Preparing food and drinks to hand out to customers.
- Cleaning and mopping the store during the shift to ensure standard regulations, and closing to make sure everything is prepared for the next day.
- Completed opening and closing duties to facilitate business operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Conducted regular inventory checks to maintain accurate stock levels.
- Delegated tasks to employees and monitored activities and task completion.
Team Member
Jack in the Box
06.2018 - 09.2019
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Identified needs of customers promptly and efficiently.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor of Arts - Exercise Science
California State University, Stanislaus
Turlock, CA05-2028
Skills
- Customer service focus
- Conflict resolution
- Team motivation
- Inventory management
- Teamwork
- Fast learner
- Multitasking
- Problem solving
- Leadership
- Time management
- Effective communication
- Workplace safety
References
- Available upon request
Timeline
Window Washer
Casper's Window Washer
09.2023 - Current
Shift Lead
Dream Ice Cream Parlor
12.2021 - 08.2023
Team Member
Jack in the Box
06.2018 - 09.2019
Bachelor of Arts - Exercise Science
California State University, Stanislaus
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