Jason Ayala
Corpus Christi,TX
Summary
Accomplished Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Service Supervisor, Route Sales Rep
UniFirst
06.2017 - Current
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
- Fostered a culture of continuous improvement within the service team, encouraging open communication and collaborative problem-solving to overcome challenges.
- Developed positive rapport with vendors or suppliers, negotiating advantageous deals that benefited both parties in the long run.
- Increased revenue through upselling of additional services and products during customer interactions.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Scaffold Builder, Insulator & Boiler Maker
Ohmstede Industrial Services
12.2013 - 01.2017
- Adhered to strict quality control standards, guaranteeing reliability and stability of built scaffolding structures.
- Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
- Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
- Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures.
- Improved team productivity through effective collaboration and clear communication with coworkers and supervisors.
- Worked around live machinery and ongoing operations to complete [Number] scaffolding projects on-time and under budget.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Supported multiple projects simultaneously while maintaining focus on each task''s specific needs and priorities.
Security
Valley Dewatering Services Inc.
10.2011 - 05.2013
- Observe and report making sure all industrial machinery and tools are accounted for
- Collect and report Bill of Ladings at the end of day Follow an established safety program while keeping up with the latest procedures and equipment for the protection of personnel and affiliates.
- Wrote detailed reports of all security breaches and investigations.
- Followed security protocols to protect sensitive and proprietary information.
X-Ray Tech
A & G Medical Consultants
07.2007 - 02.2010
- Attended Physicians and performed any orders that were requested upon examinations of patients
- Handled controlled radiation on daily basis, calculating right exposures to be used on patients' dimensions
- Collaborated cross-functionally with diverse teams to achieve shared objectives in timely manner.
- Organized and filed films alphabetically, sent out X-Rays to specialist for further study, logged patient data and filed away for quarterly audits
- Reported radiation exposure on quarterly as well, also had responsibility of ordering chemicals, film, and equipment maintenance as needed, all while following and complying with OSHA and HIPPA regulations.
Education
Associate of Arts - History
University of Texas Pan American
Edinburg, TXHigh School Diploma -
Mercedes High School
Mercedes, TX05.2003
Skills
- Customer Retention
- Sales Goals
- Leads Prospecting
- Route Planning
- Route Management
- Product Promotion
- Account development
- Merchandise Sales
- Sales Forecasting
- Territory Management
- Client Relations
- Customer Service
- Payment Collection
- Contract Negotiation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Task Prioritization
- Self Motivation
- Time management abilities
- Problem-solving aptitude
- Technical knowledge
Accomplishments
2X UNIFIRST EMPLOYEE OF THE YEAR 2019 &2023
Best Performance Branch FY2021
Silver Safety Award 2020
Certification
TWIC Certified, 03/2012
2017 RSR SCP CERTIFICATION
DOT CERTIFIED
References
Adrian Torres, 361-876-1198
Jaime Tovar 361-563-0753
Timeline
District Service Supervisor, Route Sales Rep
UniFirst
06.2017 - Current
Scaffold Builder, Insulator & Boiler Maker
Ohmstede Industrial Services
12.2013 - 01.2017
Security
Valley Dewatering Services Inc.
10.2011 - 05.2013
X-Ray Tech
A & G Medical Consultants
07.2007 - 02.2010
Associate of Arts - History
University of Texas Pan American
High School Diploma -
Mercedes High School