JASON B. HARRIS

• Increased warehouse efficiency by implementing effective inventory management and organization strategies.
• Streamlined order processing for faster customer fulfillment and improved satisfaction rates.
• Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
• Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
• Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
• Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
• Provided excellent customer service when assisting with product availability or order status inquiries.
• Open communication, teamwork, and proactive problem-solving efforts contributed to a positive work environment.
• Supported quality control initiatives by inspecting products for defects or damage before adding them to the warehouse inventory system.

• Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
• Minimized shipping errors through meticulous attention to detail when preparing orders for shipment.
• Supported cross-functional teams during peak periods, ensuring smooth operations throughout the organization.
• Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
• Factored shipping procedures, rates, and routes are used to determine the best shipping methods for materials.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
• Ensured shipments are executed within the cut-off timelines.
• Adhere to shipping guidelines for each customer.

• Improved freight processes by streamlining workflows and implementing efficient organization strategies.
• Enhanced customer satisfaction with timely delivery of shipments through effective coordination of transportation schedules.
• Reduced shipping errors by consistently maintaining accurate documentation for all transported goods.
• Increased warehouse efficiency by optimizing storage space utilization and implementing proper inventory management techniques.
• Resolved shipment issues promptly, minimizing delays and maintaining positive client relationships.
• Evaluated performance metrics regularly, identifying areas for improvement and implementing necessary changes to meet departmental goals.
• Ensured all shipments are loaded onto the correct carrier and unloaded trucks.

Production Workforce Management

• Review production schedules and make suggestions on labor plans to meet scheduled requirements.
• Manage attendance of operators; also, coached and trained operators to develop production skills and technical/general competencies related to production.
• Consult with production engineer/production engineering team manager or human resources to resolve employee relations problems for operators.
• Appraise operators performance and give productive feedback.
• Address complaints and resolve problems of operators.

Production Management/Continuous Improvement

• Assign and direct work according to production plans.
• Responsible for achieving, monitoring, reporting Key Performance Indicators (KPIs).
• Confer with other shift leaders to coordinate activities in related departments.
• Interpret company policies to operators to ensure that safety and qualities policies are followed.
• Recommend continuous improvement activities to improve quality and reduce cost.

Production Operation

• Run, monitor, and supervise production operations in my department, Coating. The operation is mainly conducted by computer controlled equipment.
• Monitor and inspect quality of semi-finished products (slurry, coated, electrode).
• Manage inventory of semi-finished products, products pending evaluation, and B-graded products.

Equipment Management

• Monitor maintenance and operation status of production equipment in assembly line.
• Report incidents or malfunctions of equipment and inquire maintenance according to the trouble correspondence manual.

Work Environment/Safety Management

• Monitor and support production environment improvement on light of 3R (Right material, Right quantity, Right position), and 5S (Sort, Set in order, Shine, Standardize, and Sustain).
• Responsible for on site S.H.E management activities.

• Directing day-to-day activities of warehouse. Such activities including completing daily operations on time and maintaining high standards of accuracy, shipping, receiving, maintenance, inventory control, etc.
• Responsible for daily scheduling of warehouse personnel to ensure proper manning coverage especially during peak traffic periods, and to ship and receive products at store in productive and cost-efficient manner.
• Responsible for warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products.
• Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that warehouse personnel & other Dept. Certified equipment users have safe, efficient equipment in order to perform distribution functions (or tasks needed).
• Responsible for warehouse safety programs in order to provide safe and clean workplace for employees and within regulations of all OSHA local and state regulations.
• Ensuring all associates are trained and following all standard operating procedures.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Coordinating with other departments to facilitate efficient warehouse operations, and store product placement and/or replenishment.
• Responsible for progressive disciplinary process in areas of counseling, oral, and written warnings; ensuring productive labor climate in warehouse operations.
• Ensuring products are staged for auditing purposes (counting & inspecting); also, establishing products are stored properly to conserve space, and comply with safety procedures.

• Managed third party service providers on warehouse to end user product and order management, transportation and CPU operations.
• Interfaced with End Users to ensure completeness, accuracy, and timeliness of order receipts.
• Examined forecasts against consumption; report trends to key stakeholders to control supply chain consumption.
• Interacted with Procurement (Material) department to ensure information timeliness and data accuracy to avoid supply disruptions and other related activities.
• Identified service improvements and cost saving initiatives (opportunities) and present fact-substantiated proposals to appropriate internal and external customers.
• Managed operational disruptions and emergency orders to minimize impact on customers and End Users.
• Prepared KPI reporting vendor's productivity, order completeness, and other area of accountability.
• Scheduled transportation of perishable products to customers, CPUs, airports, and distribution centers.
• Developed spreadsheet to keep track of customer orders transportations and associated cost.
• Implemented policies and standard operating procedures for continuous improvement.
• Handled customer credit applications and partnered with credit manager for approval and account setup

• Provided Logistics support to LG Mobile Communications division by coordinating inventory preparation and product transportation to ensure timely delivery of goods from point of origin to point of placement, in accordance with customer requirements.
• Reviewed and analyzed contractual agreements to ensure that shipping process, product packaging, labeling, scheduling and delivery requirements were in regulatory compliance.
• Drafted internal and external reports including purchase order tracking and verification, weekly sales reports, monthly sales projections, delivered shipments, estimated time of arrivals, product packaging reports, and Key Performance Indicators (KPI).
• Liaised between carriers, customers and logistics, sales and operations teams.
• Synthesized report findings into actionable recommendations for sales and operations teams.
• Conducted Advanced Shipment Notification (ASN) review meetings.
• Communicated with customers regarding Purchase Order (PO) acceptance confirmation, PO revision negotiations, delivery schedules, and advance shipping notices.
• Met with customer executive management to augment customer service, discuss new service implementation and resolve any client quality, service and delivery issues.
• Handled rush orders, order changes and communicate all emergencies, delays and carrier schedule changes to customer and internal departments.
• Documented requisitions, purchase orders, and order changes.

• Coordinated with Northrop Grumman Corporation (NGC) management, engineering, procurement, warehouse personnel and suppliers to ensure efficient order and delivery of all material utilized for development of New York City Wireless Network (NYCWiN).
• Conducted and participated in meetings with NGC personnel, subcontractors and suppliers regarding equipment maintenance procedure, inventory and project status, technical and operational issue resolution, and process development to streamline logistics processes and increase supply chain efficiency.
• Tracked all interchangeable equipment at every outdoor location, in field-tech vehicles, and changes made of malfunctioned equipment.
• Managed Non-Conforming Assets (NCA) / Return Material Authorization (RMA) activities between NGC, sub-contractors and suppliers.
• Prepared monthly, quarterly and semi-annual reports for NGC personnel and suppliers regarding non-conforming equipment, material returns, supplier units, inventory count, shipment status and serial offenders.
• Negotiated terms and pricing with subcontractors for repair and maintenance of RAN cabinet AC units.
• Obtained and processed quotes from suppliers based on order requests from functional areas.
• Handled import and export activity and documentation.
• Assisted in implementing warehouse best practices, inventory control, and developed flow charts for project procedure.
• Received and managed project material, including utilizing Bar Code Inventory Management.

• Established operational procedures for verification of incoming and outgoing shipments.
• Acted as liaison with vendors and carriers to ensure order conformity and product quality.
• Negotiated freight rates with forwarders and carriers on truckload and LTL shipments, along with large customer accounts; saving the company approximately 15% from 2005 to 2007.
• Monitored annual freight budget of $100,000 to $150,000.
• Completed all necessary customs documents and related paperwork for export shipments.
• Trained employees on warehouse procedures; including operation of non-certification warehouse and material handling equipment, and OSHA requirements including warehouse safety.
• Instructed and oversaw packing of customer orders to ensure accuracy, timeliness, and limit shipment damage during transportation.
• Maintained warehouse inventory; including product verification, quantity and condition of cargo received.
• Organized warehouse storage by designating incoming and outgoing shipments, and quarantined products.
• Reviewed carrier invoices, warehouse machinery and equipment purchases. Also prepared Commercial Invoices, Bill of Lading (BOL), Packing Lists, and any necessary shipping documents for customer orders.