JASON BAILEY
Vienna,WV
Summary
Driven management professional with exceptional interpersonal and communication skills and an extensive background in the following broad-based competencies: Quality Assurance, Strategic Planning, Business Analysis, Team Building, Policy Implementation, Grant Writing, Fundraising, Staff Management, Key Relationships. Demonstrated ability to analyze organizational processes to redefine business practices in order to maximize organizational profit. Proven ability to cultivate productive relationships with key decision makers and manage projects to achieve organizational goals. Excellent qualifications in strategic planning with comprehensive knowledge of management, organizational development, team building, and project execution.
Overview
28
28
years of professional experience
Work History
Executive Director
West Virginia Association for Disability Employment
03.2022 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Advocated for organization and company mission to raise awareness and support.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Director of Rehabilitation Services
SW Resources, Inc
06.2020 - 05.2023
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Created a culture of ongoing learning by providing regular continuing education opportunities for staff members.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Enhanced staff productivity with streamlined processes and efficient resource allocation.
- Optimized scheduling practices, reducing patient wait times and improving overall satisfaction levels.
- Evaluated emerging trends in rehabilitation services, integrating new techniques into practice as appropriate.
Executive Director
ResCare Community Living/Braley & Thomas
01.2015 - 05.2020
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Adjunct Instructor
West Virginia Junior College
01.2015 - 07.2015
- Managed classroom effectively to maintain a positive learning environment for all students.
- Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
- Strengthened critical thinking skills through problem-solving exercises and open-ended questions.
- Examined and graded assignments and assessments to report grades to appropriate personnel.
- Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
Director of Day Programs & Grant Development
The Arc of the Three Rivers
01.2014 - 01.2015
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Director of Community Services
The Arc of the Three Rivers
01.2011 - 01.2014
- Enhanced community engagement by developing and implementing strategic outreach programs.
- Established key performance indicators for ongoing evaluation of program effectiveness and alignment with organizational goals.
- Increased access to essential services for underprivileged populations through targeted initiatives.
- Streamlined service delivery processes, resulting in improved efficiency and satisfaction among clients.
- Elevated public awareness of available services by designing targeted marketing campaigns that reached diverse audiences.
Director of Compliance & Business Development
The Arc of the Three Rivers
01.2008 - 01.2011
- Managed compliance efforts, reporting and audits.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
Manager
Atlantis Nightclub
01.2007 - 01.2009
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
Utilization Manager
The Arc of the Three Rivers
01.2007 - 01.2008
- Coordinated with other department leaders to align utilization management initiatives with broader organizational goals and objectives.
- Analyzed data from utilization reports, identifying patterns and opportunities for cost savings without compromising patient care quality.
- Provided training and mentorship to new team members, fostering a collaborative work environment focused on achieving departmental goals.
- Developed internal policies and procedures related to utilization management, resulting in improved efficiency throughout the department.
Clinical Supervisor
The Arc of the Three Rivers
01.2006 - 01.2007
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
Head of Security
Atlantis Nightclub
01.1999 - 01.2007
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Collaborated with local law enforcement agencies to strengthen partnerships and enhance overall safety in the community.
Community Service Facilitator
The Arc of the Three Rivers
01.2005 - 01.2006
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Identified areas in need of improvement and implemented solutions.
- Maintained current knowledge of industry trends and best practices by attending professional development events, staying informed on new facilitation methods, and adapting them to the unique needs of clients.
Service Coordinator
The Arc of the Three Rivers
01.2004 - 01.2005
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Counseling Supervisor
Charleston Treatment Center
01.2001 - 01.2003
- Collaborated with multidisciplinary teams to develop holistic treatment plans addressing the unique needs of each client.
- Ensured accurate record-keeping compliant with privacy regulations through periodic audits of case files.
- Increased staff efficiency by providing ongoing training and supervision in counseling best practices.
- Fostered professional development among counseling staff by organizing workshops focused on evidence-based practices.
- Reduced therapist burnout by promoting self-care strategies and fostering a supportive work environment.
Counselor
Charleston Treatment Center
01.2001 - 01.2001
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Engaged clients in conversation to determine feelings and apprehensions.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Guided clients in developing skills and strategies for dealing with problems.
Bouncer/Doorman
Atlantis Nightclub
01.1997 - 01.1999
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Education
M.B.A. - Organizational Psychology & Development -
American InterContinental University
01.2006
B.A. Degree in Psychology -
West Virginia State College
01.2000
Lean Six Sigma Green Belt -
Kanawha Valley Community & Technical College
01.2010
National Certificate of Achievement in Employment Services -
Virginia Commonwealth University
01.2016
Skills
- Community Engagement
- Program Management
- Strategic Planning
- Project Management
- Staff Management
- Relationship Building
- Budgeting and financial management
- Operations Management
- Program Leadership
- Leadership Development
- Compliance and regulations
- Stakeholder Relations
Volunteer Experience
Treasurer- Board of Directors, Mountain State Parent Children Adolescent Network, 2015, Present
References
- Josh Delawder, Regional Vice President, Care Advantage Inc., jdelawder@careadvantageinc.com, 304.813.0871
- Greg Messenger, Co-Owner, Community Services Inc., gregmessenger@yahoo.com, 304.539.1560
- Brad Story, Director of Business Development, Highland Hospital, bstory@highlandhosp.com, 304.553.4321
Timeline
Executive Director
West Virginia Association for Disability Employment
03.2022 - Current
Director of Rehabilitation Services
SW Resources, Inc
06.2020 - 05.2023
Executive Director
ResCare Community Living/Braley & Thomas
01.2015 - 05.2020
Adjunct Instructor
West Virginia Junior College
01.2015 - 07.2015
Director of Day Programs & Grant Development
The Arc of the Three Rivers
01.2014 - 01.2015
Director of Community Services
The Arc of the Three Rivers
01.2011 - 01.2014
Director of Compliance & Business Development
The Arc of the Three Rivers
01.2008 - 01.2011
Manager
Atlantis Nightclub
01.2007 - 01.2009
Utilization Manager
The Arc of the Three Rivers
01.2007 - 01.2008
Clinical Supervisor
The Arc of the Three Rivers
01.2006 - 01.2007
Community Service Facilitator
The Arc of the Three Rivers
01.2005 - 01.2006
Service Coordinator
The Arc of the Three Rivers
01.2004 - 01.2005
Counseling Supervisor
Charleston Treatment Center
01.2001 - 01.2003
Counselor
Charleston Treatment Center
01.2001 - 01.2001
Head of Security
Atlantis Nightclub
01.1999 - 01.2007
Bouncer/Doorman
Atlantis Nightclub
01.1997 - 01.1999
M.B.A. - Organizational Psychology & Development -
American InterContinental University
B.A. Degree in Psychology -
West Virginia State College
Lean Six Sigma Green Belt -
Kanawha Valley Community & Technical College
National Certificate of Achievement in Employment Services -
Virginia Commonwealth University
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