Organized Cafe Manager with many years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Cafe Manager
Barnes and Noble Cafe
Los Angeles, California
04.2016 - Current
Managed daily operations of a million dollar cafe in a retail environment.
Oversaw staff scheduling and training for optimal performance.
Ensured compliance with health and safety regulations.
Coaching and developing of staff. Former District Training Manager
Cafe Manager
Barnes & Noble Cafe
Burbank, CA
07.2013 - 04.2016
Responsible for managing and training of staff
Oversaw scheduling needs to maximize productivity and sales
Actively performed Hiring, of new Baristas
Assistant Store Manager
Barnes & Noble
Burbank, CA
04.2007 - 07.2013
Supervised daily store operations ensuring smooth workflow and customer satisfaction.
Trained and mentored staff on product knowledge and customer service techniques.
Managed inventory levels to maintain stock availability and organization.
Responsible for writing store schedules to maximize sales and efficiency