Detail-oriented professional with experience in managing operations across multiple locations. Proven ability to analyze trends, enhance customer service, and implement strategic changes that improve efficiency and drive sales growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Textile Designer
8 Years 3 Months
Self-employeed | 12.2011 - 03.2020
Designed innovative textile patterns for various applications, enhancing aesthetic appeal and functionality.
Developed color palettes and material combinations, optimizing product offerings for target markets.
Displays self-motivation to meet deadlines and produce new products with public appeal.
Administrative Assistant
1 Year 3 Months
Kar Express | 10.2018 - 01.2020
Managed scheduling and coordination of appointments for executives, enhancing operational efficiency.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Liaised between clients and vendors and maintained effective lines of communication.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
District Manager
9 Months
Sun Kissed Skin | 01.2018 - 10.2018
Managed daily operations across multiple locations to ensure consistent service quality.
Analyzed sales data to identify trends, optimizing inventory management and product placement strategies.
Conducted regular performance evaluations, providing constructive feedback to improve team effectiveness.
Resolved customer complaints promptly, ensuring high levels of satisfaction and loyalty among clientele.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
Developed and executed strategic plans for underperforming districts, turning around sales figures.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Paraprofessional
1 Year 5 Months
Adams 12 Five Star School District | 12.2009 - 05.2011
Collaborated with special education staff to implement individualized education plans for diverse learners.
Monitored student progress, providing feedback and support to improve academic performance.
Facilitated small group activities, promoting engagement and interaction among students.
Assisted teachers in delivering instructional support to enhance student learning experiences.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Education
Associate of Applied Science - Forensic Psychology
University of Phoenix | Tempe, AZ | 06-2011
Skills
Client communication
Reliability
Punctual and dependable
Professionalism
Superb eye for detail
Time management
Organizational skills
Attention to detail
Self motivation
Customer service
Office administration
Certification
CLT - Certified Legal Transcriptionist
CO MED License
Timeline
Administrative Assistant
Kar Express
10.2018 - 01.2020Read More
District Manager
Sun Kissed Skin
01.2018 - 10.2018Read More
Textile Designer
Self-employeed
12.2011 - 03.2020Read More
Paraprofessional
Adams 12 Five Star School District
12.2009 - 05.2011Read More
University of Phoenix
Associate of Applied Science from Forensic Psychology