Jason Belda
Duluth,GA
Summary
Effective retail manager with 5+ years or experience. Skilled in store operations and has a proven track record in customer satisfaction and store efficiency. Has a deep interest in product, analytical capabilities and stock management in order to improve customer shopping experience.
Overview
10
10
years of professional experience
Work History
Store Manager
H&M
07.2022 - Current
- 4-5 M (The Shoppes at Webb Ginn)
- Oversee daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manages store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Collaborates with Area and Store team, executes actions and provides feedback on store allocations and replenishment to secure a healthy garment level that has an impact on selling.
- Ensures clear communication to Store and Area teams on business performance and company values through daily store meetings and weekly leadership meetings.
- Evaluates and manages performance of store overhead team; executes dialogues, development plans, feedback, and follow-ups on actions to improve performance.
- Increased staff retention comparable to last year results and attained sales budget of the store for 2023 YTD results.
Department Manager
H&M
09.2019 - 06.2022
- 8-9 M (Woodbridge Mall), 5-6 M (Sugarloaf Mills Mall)
- Analyzed and followed up on sales & profit reports for my department with the visual merchandisers and secure actions to maximize selling.
- Provided feedback to Store Manager and Area Teams regarding allocation and replenishment to secure garment levels according to sales trends.
- Managed the recruitment, training, development and the succession planning for my department in line with H&M ROTD best practices.
- Evaluated and managed performance of department team members; gave regular feedback, delivered dialogues, development plans and followed up to improve performance.
- Oversaw 30 employees (Department supervisor, visual merchandiser, full time sales & part time sales advisors).
Department Supervisor
H&M
10.2018 - 09.2019
- 8-9 M (Woodbridge Mall)
- Collaborated with the store management team to ensure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and overall inviting customer experience.
- Ensured clear communication to store team members on business key performance indicators and brand knowledge through daily behind the seams meetings and participated in leadership meetings.
- Assisted management team in day-to-day supervision of staff by directing and overseeing work flow.
- Strengthened company culture by promoting feedback in daily work and empowered team members to do the same.
Visual Merchandiser Trainer
H&M
05.2014 - 09.2018
- 5-6 M (Menlo Park Mall), 13-14 M (Jersey Gardens Mall)
- Implemented indirect customer service through strong buying suggestions in guidance of brand commerciality guidelines.
- Reacted to store sales reports and collaborated with the department manager in garment placement to maximize selling.
- Attended merchandising workshops to fully understand the garment flow of products in store level for standardized and efficient execution of seasonal trends to increase selling.
- Communicated the upcoming trends to the team and the key drivers/pieces that are essential during the season for brand knowledge and training.
- A certified visual trainer for the area to developed new visual talents for other locations.
Education
Bachelor of Arts - Major in Psychology, Minor in Marketing
Kean University Online
NJ05.2025
Skills
- Strong analytical skills to measure, manage, analyze and report on KPI's
- Highly organized and has the ability to prioritize and adapt within a changing environment
- Effective problem solver
- Effective communication and strong leadership skills
- Team management
- Exceptional attention to detail
Languages
Tagalog
Native or Bilingual
English
Full Professional
Timeline
Store Manager
H&M
07.2022 - Current
Department Manager
H&M
09.2019 - 06.2022
Department Supervisor
H&M
10.2018 - 09.2019
Visual Merchandiser Trainer
H&M
05.2014 - 09.2018
Bachelor of Arts - Major in Psychology, Minor in Marketing
Kean University Online