Results-driven business development, sales management and recruiting professional with 25 years of proven experience in B2B and B2C sales, recruiting and middle and upper management.
Demonstrated expertise in building strong relationships, boosting sales figures, and hiring and leading production teams.
Adept at adapting to market trends and driving growth in a range of economic environments.
-Business development plan with network of realtors, CPAs, financial advisors and trust and divorce attorneys
-Developed and continue to execute outside call plan to produce cross-referrals with other industry professionals that results in ongoing referrals for mortgages
-Active, ongoing business development via the North Clackamas Chamber of Commerce
-Active, ongoing relationship-based business development via Rotary Tualatin
- Successfully originated mortgage loans in Portland and Salem markets for SELCO.
- Achieved significant closings: 199 units in 2021 ($65MM), 197 units in 2020 ($56MM), $33MM in 2019, $19MM in 2018, and $17MM in 2017.
- Led a 5-member team of loan officers dedicated to serving builders and their buyers.
- Focused on customer service excellence improving capture rate from mid-40% in July to 70% in December.
- Managed active branch pipeline (100-120 buyers) and personal pipeline (15-20 buyers).
- Closed average of 3-5 loans per month while maintaining relationships with agents.
- Led team of 3 Business Development Officers in cultivating and expanding HR relationships to drive member and loan growth.
- Conducted strategic one-on-ones and team calls for efficient sales planning and collaboration.
- Developed ROI-driven business plans, forecasted budgets, and negotiated vendor contracts.
- Designed and delivered financial education seminars to enhance member engagement.