Jason Berg
Red Wing,MN
Summary
Proven expert in emergency response and customer service, leveraging skills from the Minnesota Army National Guard and Treasure Island Resort & Casino. Excelled in complex problem-solving and relationship building, enhancing team efficiency and customer satisfaction. Demonstrated organizational ability and clear communication, ensuring safety and operational excellence.
Overview
12
12
years of professional experience
Work History
Corrections Officer
Minnesota Department Of Corrections
08.2020 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Examined incoming and outgoing mail to detect contraband.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
Casino Bartender
Treasure Island Resort & Casino
06.2016 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
74D Chemical Operations Specialist
Minnesota Army National Guard
01.2012 - 01.2020
- Assisted in the utilization of emergency response plans for various scenarios involving chemical, biological, radiological or nuclear threats.
- Served as subject matter expert during joint military training sessions, sharing best practices and strengthening cooperation.
- Ensured safety of personnel during training exercises through thorough preparation and adherence to safety guidelines.
- Collaborated with other military units to conduct joint CBRN response exercises for enhanced inter-agency coordination.
- Conducted regular inspections of protective gear and equipment, maintaining a high level of mission readiness at all times.
- Assisted in creating detailed after-action reports following each deployment or major exercise, highlighting key findings and areas for improvement in future missions or trainings.
Casino Barback
Treasure Island Resort & Casino
10.2013 - 06.2016
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
Casino Waitstaff
Treasure Island Resort And Casino
12.2012 - 10.2013
- Collaborated with bar staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
Education
High School Diploma -
Red Wing Senior High School
Red Wing, MN06.2013
Skills
- Strong multitasking
- Relationship Building
- Clear and effective communication
- Patience and Tolerance
- Organizational ability
- Complex Problem-Solving
- Handling Difficult People
- Honest and Dependable
- Collaboration and Teamwork
- Highly reliable
Timeline
Corrections Officer
Minnesota Department Of Corrections
08.2020 - Current
Casino Bartender
Treasure Island Resort & Casino
06.2016 - 03.2021
Casino Barback
Treasure Island Resort & Casino
10.2013 - 06.2016
Casino Waitstaff
Treasure Island Resort And Casino
12.2012 - 10.2013
74D Chemical Operations Specialist
Minnesota Army National Guard
01.2012 - 01.2020
High School Diploma -
Red Wing Senior High School