JASON BERKA
Port Washington,WI
Summary
NADA Graduate that's a customer-oriented General Manager with 31 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. My success is only achieved by knowing that my end goal is to HELP the customer achieve their .
Overview
31
31
years of professional experience
Work History
General Manager
Kriete Truck Center
07.2019 - Current
- Implemented and maintained open-door communication system, built and maintained relationships with vendors and suppliers, monitored store performance and identified opportunities for improvement, managed profit goals against budget and prior year, identified areas of improvement within existing systems and developed action plans for implementation.
Parts Manager
Lakeside International
02.2018 - 07.2019
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses by 20%, trained team members in successful strategies to meet operational and sales targets, met with 4 different suppliers to discuss return of unused products to recoup wasted dollars.
General Manager / Managing Partner
Tires Plus Total Car Care
12.2005 - 02.2018
- Organized budgets, oversaw P&Ls and achieved margin targets consistently, increased sales by 15% growth consecutively for 10 years, turned a loss profit store doing 1 million in sales per year to 2 million in 2 years & 3 million in 4 years through efficient coordination of daily operations.
Parts Manager
Venus Ford
04.2002 - 12.2005
- Established over 60 new wholesale accounts in my 1st year which generated more than 2 million in parts sales, generated revenue by driving sales activity and fostering employee performance, strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Service Manager
Schmit Ford
05.2000 - 04.2002
- Analyzing the business to determine shortfalls and developing action plans to improve performance, hires, trains, motivates, counsels, and monitors the performance of all service department staff, conduct monthly service department meetings.
Service Manager
Schwister Ford
06.1998 - 04.2000
- Engaging and motivating the service department to achieve key goals, setting a clear vision and goals for the service department, elevated store's guest-satisfaction index from 89% to 94% within my first year and ensured the swift resolution of customer issues.
Service Advisor
Schwister Ford
04.1993 - 06.1998
- Providing a complete and accurate written cost estimate for labor and parts, educated customers on the importance of regular maintenance, developed strong relationships with customers by providing exceptional customer service.
Education
Dealership in Management -
NADA
Tysons Corner, VA10.2020
Skills
- Team Leadership
- Operational improvement
- Profit and Loss Accountability
- New Business Development
- Staff Development
- Vendor Negotiations
- Staff Motivation
- Process Improvement
- Customer Relationship Management
- Expense Control
Personal Information
Title: GENERAL MANAGER
Timeline
General Manager
Kriete Truck Center
07.2019 - Current
Parts Manager
Lakeside International
02.2018 - 07.2019
General Manager / Managing Partner
Tires Plus Total Car Care
12.2005 - 02.2018
Parts Manager
Venus Ford
04.2002 - 12.2005
Service Manager
Schmit Ford
05.2000 - 04.2002
Service Manager
Schwister Ford
06.1998 - 04.2000
Service Advisor
Schwister Ford
04.1993 - 06.1998
Dealership in Management -
NADA
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