JASON BETHEL
Denver,CO
Summary
Experienced Manager with 6+ years leading teams in sales and client outreach. Most recently leading 2-3 teams through engaging with business to business partners and coaching them to success through initial stages, While focusing on operations, project management, and partner relationships. Excel at managing teams to exceed their goals with a strategic focus. Have led cross-communication between departments and outside companies to complete projects in a streamlined and timely fashion. Strong expertise in Salesforce/CRM management and data analysis.
Overview
8
8
years of professional experience
Work History
Manager, Restaurant Operations
Grubhub
02.2020 - Current
- Managed 2-3 Team Leads who oversee teams of 7-10 employees handling new customer on-boarding and technical setup, as well as coaching teams to overcome objections and complete the sales cycle.
- Operated as interim Senior Manager for 5 months while other leaders were on extended leave.
- Worked cross-functionally with leaders of both Sales and Success organizations in order to improve communication across all teams and ensured we understand each other's goals and how they all intersect.
- Drove overall strategy through data analysis to pinpoint areas of opportunity, and identify cost improvement changes.
- Redeveloped process for large enterprise partner to lower costs from 14% to 1.19% leading to annual savings of $375,000
- Assisted in leading initiative to end restaurant fraud saving over $1 million annually
- Exceeded quotas and increased profitability through effective strategy and business planning.
- Led department improvement across key metrics by focusing leadership team on controllable inputs and daily accountability tactics
Sales Manager
Worldwide Express
09.2017 - 02.2020
- Managed sales team of 5-6 reps who were responsible for $350-400K in profits monthly
- Managed incoming leads to analyze and asses market data to ensure new business was secured properly
- Built and maintained daily and weekly reporting to surface highlights and opportunities to present to senior leadership and Private Equity firm
- Designed, reviewed, and implemented training program to scale the sales team from 10 people to 50.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Carrier Sales Excecutive
Worldwide Express
02.2016 - 09.2017
- Sold and managed partnerships with small to mid-sized trucking companies
- Used data analyses to track and graph customer needs to maximize profit and over come objections
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Multi tasked to handle multiple customer and vendor issues in a fast-paced environment
- Top sales performer within the first six months at the company.
- Contributed to team objectives in fast-paced environment.
Education
Bachelors of Science - Horticulture
Missouri State University
Springfield, MO2012
Skills
- CRM Systems
- Project Management
- Client Relations
- Leadership Skills
- Business Process Improvement
- Microsoft Excel
- B2B Sales
- Cross Functional Communication
- Problem Solving
- General Management and Administration
- Influencing and Negotiating
- Cross-Functional Collaboration
Timeline
Manager, Restaurant Operations
Grubhub
02.2020 - Current
Sales Manager
Worldwide Express
09.2017 - 02.2020
Carrier Sales Excecutive
Worldwide Express
02.2016 - 09.2017
Bachelors of Science - Horticulture
Missouri State University