Julie Anderson Black
Heber City,Utah
Summary
Executive Senior leader -Business development effective at managing high level partnerships and business development / sales teams. Focused on market analysis to grow business lines and increase market share, builds loyalty and long-term relationships with customers and large scale “Key” partners. Experienced in all facets of sales, customer development and training. Customer-oriented with superior time management skills and ability to manage large sales staff over multi-site territory. Relationship building and highly skilled at C- Suite presentations. Media liaison and community branding expert to promote and increase brand presence.
Overview
46
46
years of professional experience
Work History
Vice President of Sales
Summit Vista
Salt Lake City, UT
05.2023 - Current
- Senior Leadership Team member, working collaboratively with President of Construction , Architects, Designers to build property scaling to 1600 Apt homes and 3 neighborhoods.
- Oversee Life Plan Retirement Community Sales Department
- Provide leadership by making improvements to work processes and implementation to Sales Executive's
- Oversee Lead Generation and development of community events to drive resident census and customer satisfaction to achieve goals.
- Identify needs of customers promptly and efficiently and implement new programs to drive business / revenue.
- Plan and complete group projects to expand community services.
- Exceeded revenue and resident census budget by $1.2 million QTD -Q1 2024
Vice President of Business Development and Managed
Care Partnerships
West Hollywood, CA
01.2015 - Current
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Facilitated and managed business development plan based on market and industry research.
- Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
- Marketed and developed key accounts by favorably representing company at membership and community functions.
- Grew sales YoY by developing robust marketing plans and cultivating long-lasting industry partnerships.
- Hired talented, trainable team members and drove new business strategies to grow revenues.
trainer and mentor Accomplished manager and leader
Windsor / SnF Management, LLC
01.2015 - Current
- Speaker and facilitator
- Excellent
Corporate Director of Marketing
01.2015 - 02.2017
- Oversight and management of Business development
- Managed 34 Directors of Business Development
- Responsible for Community alignment and partnerships with Physicians and Key Acute systems
- Development and oversight of Communications department
- Website and collateral development / management
- Census and revenue management through strategic alignment and development
- Oversight and management of Managed Care Partnership development to enhance clinical care delivery and revenue management.
Vice President of Operations and Business
Independence Rehab
07.2014 - 01.2015
- Managed New and existing Rehab contracts with Skilled Nursing facilities across Utah, Az and East Coast
- Provided Partnership development for Skilled Nursing facilities and Acute care partners.
Regional Sales and Business Development
Kindred Healthcare Inc
Louisville, KY
02.1978 - 05.2014
Certified Nursing Assistant
Event Planning, Talisker Corporation
Park City, Utah
06.2007 - 02.2009
- Oversight and care related to Activities of Daily Living for patients, enhanced customer experience to patients - families and employees, Event Planning -Service / Concierge
- Worked under the direction of the VP of Culinary services to provide high end service and delivery of events for members at private club events, set up and design
- Top Employee with Best sales.
Executive Cabinet Team member
Skilled Nursing
- Management and oversight of 34, facilities and Assisted living related to Business Development and Managed Care
- Maintain Partnerships with Key Managed Care Organizations
- Physician Development / Recruitment and retention
- Drive Strategic Development and Specialty program alignment individual to each geographic area and community to provide clinical market need in 4 Regions
- Manage and develop “Key “Acute care partnerships – Dignity, Sutter , Providence , Abrazo , Kaiser across California and Az
- Oversight and management of Census and revenue targets per region and facility
- Management of Communications Dept to include Press Release, SEO optimization, collateral development, and online presence
- Website and Social Media management
- Training and Development – Customer Service and Sales Training
- Create and maintain Customer Experience
- Home Health and Hospice training and development
- Media Spokesperson “Branding “liaison
- Project management – Renovations – Interior design branding for all facilities
- Oversight and management of Managed Care Call Center
Regional Director of Sales and Marketing
Salt Lake City, Utah
Sales staff
Skilled nursing
- Facilities in West Region
- Developed strategic partnerships for West Region related to business development opportunities analysis of market for needs specific to clinical programs and diagnosis of patients
- Recruited physicians to oversee programs at facility level and train / mentor staff
- C Suite presentations to Senior Leadership at "Key" Accounts to build confidence and increase market share to our facilities
- Presented and trained staff on Outcomes and Sales techniques related to program development
- Managed Partnership development – Facilitator for JOC Meetings , research and development of Clinical data to increase referrals/ admissions Regional Sales Resource
- Provided interim sales oversight of Integrated Markets as directed by the VP of Sales
- Trained new sales leadership at District level on "Key" sales metrics and oversight of Sales Team Trained External and Internal sales staff on techniques
- Oversight of revenue and target measures to grow business YOY Strategic planning and development
- Collateral development
- Online and External marketing oversight
- Call Center oversight and management - training
- District Director of Sales and Business Development Multi state oversight of Sales staff both internal and external
- Worked with facilities and Senior Leadership to drive YOY growth and expand market share trained sales staff on external sales development utilizing tracking tools and Outcome’s delivery
- Presentations Acute care hospitals and medical community
- Trained internal sales staff on customer service and admission process for smooth -cohesive transition to skilled facilities
- Recruited Physicians to oversee care and delivery of services at skilled facilities and LTAC hospitals
- Presented to Senior Leadership at "Key" account hospitals on services and Post-Acute continuum Community- Clinical Liaison
- Multi-site external sales development to increase market share and grow business lines YOY Physicians and business development
- Referral and assessment within Acute and LTAC setting
- Strategic planning and development of service lines to increase referral patterns and gain market share
Admission Coordinator
- Oversight and management of referral and admission process
- Strategic planning and development to increase market share and increase volume development and recruitment
- Relationship development with Home Health Hospice - Senior living and Assisted living communities’ Onsite assessments and management of referrals at Acute care hospitals and community based medical entities Marketing and external community development
- Collateral development
- Customer service training of future staff
Education
Bachelor of Science - Social Welfare and Justice, and Pre- Law studies
Marquette University
Skills
- Goal oriented Driven leader
- Strong interpersonal skill
- Project management
- Work force management
- Contract review
- Contract negotiation expertise
- Legal implications knowledge
- Performance goals
- Proficient in [Software]
- Consultative sales techniques
- Analytical problem solver
- Excellent communicator
- Reporting capabilities
- Training and mentoring
- Excellent sales techniques
- Analytics
- New program and promotion implementation
Timeline
Vice President of Sales
Summit Vista
05.2023 - Current
Vice President of Business Development and Managed
Care Partnerships
01.2015 - Current
trainer and mentor Accomplished manager and leader
Windsor / SnF Management, LLC
01.2015 - Current
Corporate Director of Marketing
01.2015 - 02.2017
Vice President of Operations and Business
Independence Rehab
07.2014 - 01.2015
Certified Nursing Assistant
Event Planning, Talisker Corporation
06.2007 - 02.2009
Regional Sales and Business Development
Kindred Healthcare Inc
02.1978 - 05.2014
Executive Cabinet Team member
Skilled Nursing
Regional Director of Sales and Marketing
Sales staff
Skilled nursing
Admission Coordinator
Bachelor of Science - Social Welfare and Justice, and Pre- Law studies
Marquette University
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