Jason Booth
Cleveland,TX
Summary
Organized, detail oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Quick learner with a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead Valet Attendant
Santa Fe Station Hotel & Casino
12.2019 - 12.2023
- Monitored and documented guest traffic flow in valet lot.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Reduced wait times for guests by efficiently managing traffic flow during peak hours.
- Delivered above and beyond service to VIP guests at property.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
- Addressed customer concerns promptly and professionally, resolving issues to ensure guest satisfaction.
Executive Valet Lead
Sahara Hotel And Casino
Las Vegas , NV
08.2014 - 12.2019
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Entered guest vehicle information and location in computerized valet parking system.
- Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Assisted in the recruitment process for new hires, conducting interviews alongside management as needed to build a strong team of skilled professionals.
- Supervised valet team members for improved productivity and adherence to company policies.
- Motivated workers to exceptional performance through implementation of new strategies.
- Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
Education
Master of Science - Information Systems
University of Phoenix
Tempe, AZ05.2025
Bachelor of Science - Accounting And Business Management
University of Phoenix
Tempe, AZ05.2022
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ10.2020
Skills
- Punctuality
- Time Management
- Punctual and Reliable
- Attention to Detail
- Team Collaboration
- Customer Communication
- Multitasking proficiency
- Problem-Solving
- Client Service
- Professional Appearance
- Flexible Schedule
- Verbal Communication
- Critical Thinking
- Business Management
- Data Collection Management
- Accounting Principles
- QuickBooks Knowledge
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteImportant To Me
Company CultureCareer advancementPersonal development programsTimeline
Lead Valet Attendant
Santa Fe Station Hotel & Casino
12.2019 - 12.2023
Executive Valet Lead
Sahara Hotel And Casino
08.2014 - 12.2019
Master of Science - Information Systems
University of Phoenix
Bachelor of Science - Accounting And Business Management
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
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