Jason Booth
Cleveland,TX
Summary
Organized, detail oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Quick learner with a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead Valet Attendant
Santa Fe Station Hotel & Casino
12.2019 - 12.2023
- Monitored and documented guest traffic flow in valet lot.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Reduced wait times for guests by efficiently managing traffic flow during peak hours.
- Delivered above and beyond service to VIP guests at property.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
- Addressed customer concerns promptly and professionally, resolving issues to ensure guest satisfaction.
Executive Valet Lead
Sahara Hotel And Casino
Las Vegas, NV
08.2014 - 12.2019
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Entered guest vehicle information and location in computerized valet parking system.
- Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Assisted in the recruitment process for new hires, conducting interviews alongside management as needed to build a strong team of skilled professionals.
- Supervised valet team members for improved productivity and adherence to company policies.
- Motivated workers to exceptional performance through implementation of new strategies.
- Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
Education
Master of Science - Information Systems
University of Phoenix
Tempe, AZ05.2025
Bachelor of Science - Accounting And Business Management
University of Phoenix
Tempe, AZ05.2022
Associate of Arts - Business Management
University of Phoenix
Tempe, AZ10.2020
Skills
- Punctuality
- Time Management
- Punctual and Reliable
- Attention to Detail
- Team Collaboration
- Customer Communication
- Multitasking proficiency
- Problem-Solving
- Client Service
- Professional Appearance
- Flexible Schedule
- Verbal Communication
- Critical Thinking
- Business Management
- Data Collection Management
- Accounting Principles
- QuickBooks Knowledge
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteImportant To Me
Company CultureCareer advancementPersonal development programsTimeline
Lead Valet Attendant
Santa Fe Station Hotel & Casino
12.2019 - 12.2023
Executive Valet Lead
Sahara Hotel And Casino
08.2014 - 12.2019
Master of Science - Information Systems
University of Phoenix
Bachelor of Science - Accounting And Business Management
University of Phoenix
Associate of Arts - Business Management
University of Phoenix
Similar Profiles
Glenda CallahanGlenda Callahan
Assistant General Manager at Santa Fe Station CasinoAssistant General Manager at Santa Fe Station Casino
Curtis FarmerCurtis Farmer
Front Desk Agent at Santa Fe Station Hotel and CasinoFront Desk Agent at Santa Fe Station Hotel and Casino
Elma SollerElma Soller
Soft Count Attendant at Santa Fe Station CasinoSoft Count Attendant at Santa Fe Station Casino