Jason Booth
Elon,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
Work History
Regional Operations Manager
UPS Freight Dedicated/ TADedicated
09.2000 - 03.2024
- Streamlined regional operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Optimized logistics management, resulting in reduced delivery times and improved inventory control.
- Maintained high safety standards throughout the region, minimizing accidents and incidents.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Established performance goals for each department, monitoring progress towards objectives on a regular basis.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
- Evaluated vendor contracts and negotiated favorable terms to reduce costs without compromising quality or service levels.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
Education
Bachelor of Science - Industrial Management
Georgia Southern University
Statesboro, GASkills
- Maintenance Scheduling
- Knowledge of performance tracking
- Asset Management
- Outstanding communication skills
- Compliance Management
- Key Performance Indicators
- Federal Regulations
- Workforce Planning
- Performance Improvement
- KPI Tracking
- Business Forecasting
- P&L Management
- Staff training/development
Timeline
Regional Operations Manager
UPS Freight Dedicated/ TADedicated
09.2000 - 03.2024
Bachelor of Science - Industrial Management
Georgia Southern University
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