Jason Borroel
North Richland Hills,TX
Summary
Highly motivated Sales and Customer Experience Associate. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My goals are to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Sales Associate
Journey Business Solutions
08.2023 - 02.2024
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Car Salesperson
Lithia & Driveway
06.2022 - 08.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Assembly Specialist
Peterbilt Motors Co Manufacturing
01.2022 - 05.2022
- Contributed to a positive work atmosphere by collaborating effectively with colleagues and offering assistance when needed.
- Enhanced assembly efficiency by implementing lean manufacturing techniques and reducing process waste.
- Improved overall product quality through meticulous inspection and adherence to company standards.
- Achieved targets consistently by maintaining a high level of focus and attention to detail during assembly tasks.
- Mastered the use of various hand tools, power tools, and equipment for efficient assembly operations.
- Demonstrated adaptability by quickly adjusting to changes in production schedules or priorities as necessary.
Account Executive
Ericcson
08.2012 - 01.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Attended networking events to build relationships and identify sales opportunities.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Executed successful sales strategies to convert leads into customers.
- Collaborated with internal teams to develop account strategy.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Worked closely with internal stakeholders to ensure timely delivery of products or services, resulting in high levels of client satisfaction.
- Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in a prompt and professional manner.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
Education
Business Administration And Management
The University of Texas At San Antonio
San Antonio, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Exceptional customer service
- Relationship Building
- Verbal/written communication
- Client Service
- Conflict Resolution
- Sales expertise
- Customer Needs Assessment
- Complex Problem-Solving
- Sales Strategies
- POS System Operation
- Upselling
- Sales Development
- Business Development
- Contract Preparation
- Client Account Management
- Attention to Detail
- Adaptable and Flexible
- Creative Thinking
- Engaging with Diverse Customers
Timeline
Sales Associate
Journey Business Solutions
08.2023 - 02.2024
Car Salesperson
Lithia & Driveway
06.2022 - 08.2023
Assembly Specialist
Peterbilt Motors Co Manufacturing
01.2022 - 05.2022
Account Executive
Ericcson
08.2012 - 01.2021
Business Administration And Management
The University of Texas At San Antonio