Jason Botros
Fort Worth,TX
Summary
Detail-oriented professional with extensive experience in customer service and team collaboration. Proven ability to mentor and support students in academic and personal development. Strong interpersonal, communication, and organizational skills utilized to foster positive relationships and enhance learning outcomes. Committed to empowering youth as a Youth Advocate for Tomorrow's Global Leaders (TGL).
Overview
3
3
years of professional experience
Work History
PSA 104
DFW International Airport
Grapevine, TX
02.2022 - Current
- Informed passengers of flight schedule changes and travel-related updates.
- Greeted passengers and addressed inquiries promptly.
- Verified passenger documents with gate personnel before boarding.
- Boarded passengers, secured aircraft doors, and positioned jet bridge for departure.
- Provided assistance to passengers with limited mobility throughout terminal.
- Pushed wheelchairs for passengers to facilitate smooth transportation.
- Assisted special needs passengers and unaccompanied minors for seamless airport experience.
- Maintained professional appearance by upholding uniform and conduct guidelines.
Retail Sales Associate
Best Buy
Hurst, TX
10.2023 - 01.2024
- Greeted customers to assess needs and preferences.
- Provided comprehensive product information and resolved inquiries.
- Monitored sales floor to identify customers needing assistance and merchandise for restocking.
- Organized displays to attract customers and boost sales opportunities.
- Completed transactions efficiently while delivering exceptional customer service.
- Conducted product demonstrations to showcase features and increase engagement.
- Cross-sold products and services to elevate average transaction value.
- Maintained knowledge of promotions, return policies, and loyalty program benefits.
Education
Bachelor of Science - Biology
The University of Texas At Arlington
Arlington, Texas05-2027
Skills
- Customer service
- Communication skills
- Time management
- Team collaboration
- Adaptability and flexibility
- Multitasking abilities
- Problem-solving expertise
Accomplishments
- International Baccalaureate Diploma (IB)
- Advanced Placement Scholar (AP)
- Distinguished Advanced Placement Scholar (AP)
- National Honor Society (NHS)
- 4.1 High School GPA
- Top 10 Percent
- Extracurricular Activities: Cross Country 2020-2021 and Soccer 2019-2021
- Achieved helping foreign children in their studies by introducing a tutoring program from 09/01/22 to 05/01/23 for senior year IB CAS project for Egyptian elementary school students and their homework.
- Collaborated with team of five IB students in the development of building a home for an injured owl as part of our Group IV project at the Fort Worth Nature Center and Refuge.
- Collaborated with a team of 15 in the organization of Vacation Bible School (VBS) at my church.
- Participant in the DFW Salt and Light Program where the main objective is to give out hygiene bags and food out to the people in need of Downtown Dallas.
- Volunteered at Mission Arlington during the winters of 2021 and 2022.
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Professional
Timeline
Retail Sales Associate
Best Buy
10.2023 - 01.2024
PSA 104
DFW International Airport
02.2022 - Current
Bachelor of Science - Biology
The University of Texas At Arlington
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