Jason Boyd
Laurel,MD
Summary
Experienced professional with a solid foundation and a strong passion for continuous learning. Collaborates effectively within diverse teams and seamlessly adapts to changing needs. Proficient in customer service, time management, and critical thinking, with a dedicated focus on achieving measurable results. Recognized for reliability and determination, consistently approaching all tasks and responsibilities proactively.
Overview
15
15
years of professional experience
Work History
Auto Mechanic
Self-employed
01.2020 - Current
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues from finding broken wires to rebuilding engines.
- Built strong relationships with customers through clear communication of repair needs and expected completion times. Contact each client at least 3 times (before arrival, during the repair, and after) to keep them informed.
- Performed routine maintenance and repair of vehicles, trailers and other motorized equipment.
Business Operations Intern
General Conference of Seventh-day Adventist
01.2021 - 05.2021
- Contributed to the development of comprehensive strategic plans by conducting research on industry best practices and emerging trends.
- Applied problem-solving skills to address challenges faced during daily operations.
- Enhanced operational efficiency through thorough analysis of company procedures and suggesting improvements through completing presentations.
Assistant Project Manager
Custom Electric Systems
01.2017 - 01.2019
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation. Managed a crew of 5 coworkers to complete tasks.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
HVAC Assistant
Borchers Mechanical Services
06.2016 - 08.2016
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Administrative Office Assistant
Custom Electric Systems
01.2010 - 01.2016
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records. Completed payroll and taxes every 2 weeks for the company.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional service personnel to receive orders, direct activities, and communicate instructions.
Education
Bachelor of Science - Business Administration And Management
Towson University
Baltimore, MD05-2021
Skills
- Customer Service
- Project Management
- Data Entry
- Scheduling
Timeline
Business Operations Intern
General Conference of Seventh-day Adventist
01.2021 - 05.2021
Auto Mechanic
Self-employed
01.2020 - Current
Assistant Project Manager
Custom Electric Systems
01.2017 - 01.2019
HVAC Assistant
Borchers Mechanical Services
06.2016 - 08.2016
Administrative Office Assistant
Custom Electric Systems
01.2010 - 01.2016
Bachelor of Science - Business Administration And Management
Towson University