Summary
Overview
Work History
Skills
Timeline
Generic

Jason Boykin

Justin,Tx

Summary

Highly motivated and results-driven retail management professional with extensive experience in team leadership, customer service, and operational efficiency. With a proven track record of managing high-performing teams, overseeing day-to-day operations, and driving sales, I am eager to bring my expertise in inventory management, dispute resolution, and customer satisfaction to Buc-ee’s. Known for fostering a positive and productive work environment, I excel at developing staff, improving operational processes, and delivering exceptional service that aligns with Buc-ee’s commitment to excellence and unparalleled guest experiences.

Overview

12
12
years of professional experience

Work History

General Laborer/ Plumbing Apprentice

Proman Staffing
06.2024 - Current
  • Assisted in the installation and maintenance of plumbing systems, including pipe soldering, material handling, and HVAC component integration, ensuring the timely and accurate completion of projects.
  • Strictly adhered to safety protocols and best practices, reducing risk and maintaining a high standard of safety on job sites.
  • Collaborated closely with senior plumbers and contractors, gaining hands-on experience and contributing to the successful execution of complex plumbing and HVAC installations.
  • Effectively operated heavy machinery and tools to complete installations and repairs, consistently meeting quality and efficiency benchmarks.
  • Maintained clear and consistent communication with team members and supervisors, ensuring project goals were met and deadlines adhered to.
  • Contributed to maintaining a clean, organized work environment, promoting safety and operational efficiency on job sites.
  • Developed a strong understanding of plumbing systems and HVAC components, quickly acquiring new technical skills and improving trade knowledge.

Owner/Driver

B.T.J. Distribution
05.2022 - Current
  • Managed the end-to-end logistics of box truck operations, ensuring timely and safe deliveries of goods to clients, contributing to an impeccable delivery record.
  • Oversaw day-to-day business operations, including route planning, scheduling, and vehicle maintenance, optimizing efficiency and reducing operational costs.
  • Developed and maintained strong relationships with clients, establishing a reputation for reliability and customer-focused service, which resulted in increased client retention and repeat business.
  • Negotiated contracts with vendors and suppliers, securing favorable terms and enhancing cost-effectiveness while maintaining high service quality.
  • Led all aspects of business growth, including marketing, budgeting, and managing operational costs, ensuring business sustainability and long-term success.

Gun Loader

GeoDynamics
09.2023 - 06.2024
  • Responsible for the precise loading, assembly, and inventory management of perforating guns, ensuring compliance with industry safety standards and operational protocols.
  • Followed strict safety guidelines in handling explosives and equipment, maintaining a high standard of operational safety and minimizing risk on job sites.
  • Coordinated with team members to ensure all loading operations were completed on schedule and met quality control specifications.
  • Maintained accurate documentation of inventory, operations, and safety checks to support compliance with industry regulations and internal audits.
  • Enhanced team productivity by streamlining processes for handling and loading equipment, contributing to faster turnaround times and improved field readiness.

General Laborer

Iron Tile
01.2021 - 05.2022
  • Performed a wide variety of construction tasks, including tile installation, demolition, remodeling, and material handling, contributing to the successful completion of diverse residential and commercial projects.
  • Skillfully operated hand and power tools, ensuring precision and quality in every task, while maintaining a strong focus on safety and efficiency.
  • Collaborated with team members to meet tight project deadlines, demonstrating flexibility and strong communication skills to ensure seamless project execution.
  • Assisted in the preparation and layout of materials, ensuring proper cutting and installation techniques, which resulted in high-quality finished products that met or exceeded client expectations.
  • Consistently maintained a clean and organized worksite, prioritizing safety, minimizing downtime, and maximizing overall project productivity.
  • Gained hands-on experience in estimating materials and project timelines, contributing to more efficient workflows and cost-effective operations.

Sales Manager

Spectrum
09.2019 - 10.2021
  • Spearheaded the sales operations within the store, developing and executing innovative sales strategies that consistently exceeded targets, driving revenue growth and elevating store performance.
  • Led a high-performing team of sales associates, providing mentorship, training, and motivation to foster a culture of excellence, resulting in improved sales metrics and enhanced team morale.
  • Delivered exceptional customer service by addressing client needs, troubleshooting issues, and tailoring product recommendations, which significantly boosted customer retention and satisfaction.
  • Optimized inventory management by analyzing stock trends, placing timely orders, and maintaining optimal inventory levels, minimizing both stockouts and overstock.
  • Leveraged product knowledge and market insights to create personalized sales solutions, helping customers make informed decisions while driving upsells and increasing average transaction values.
  • Collaborated with senior leadership and marketing teams to align sales efforts with promotional campaigns, ensuring seamless execution and maximizing impact on store revenue.
  • Fostered a positive in-store environment that encouraged teamwork, accountability, and a shared commitment to exceeding sales goals.

Store Manager

Sprint
06.2015 - 07.2019
  • Directed all aspects of daily store operations, including customer service, sales, inventory management, and staff scheduling to ensure operational excellence and profitability.
  • Drove revenue growth by implementing effective sales strategies, training programs, and upselling techniques, resulting in consistent achievement of monthly and quarterly sales targets.
  • Enhanced customer satisfaction through proactive issue resolution, personalized service, and creating a positive in-store experience, leading to improved customer retention and loyalty.
  • Managed and mentored a high-performing team, providing coaching, performance reviews, and development opportunities that led to improved team productivity and morale.
  • Oversaw inventory control, ensuring stock levels were optimized and orders were placed in a timely manner, minimizing stockouts and excess inventory.
  • Analyzed sales trends and store metrics, developing actionable plans to address challenges, improve performance, and meet key business objectives.
  • Collaborated with corporate and regional teams to implement new policies, promotions, and training initiatives that enhanced overall store performance.

Store Manager

Radio Shack
Hesperia, CA
04.2013 - 05.2015
  • Led all store operations, including sales management, inventory control, customer service, and team development, ensuring smooth and efficient daily functions while maximizing store performance.
  • Increased store revenue by driving strategic sales initiatives, developing high-impact promotional activities, and empowering the team to meet and exceed monthly sales goals.
  • Championed a customer-first approach, resolving customer issues promptly and effectively, resulting in improved customer satisfaction and repeat business.
  • Supervised and motivated a team of sales associates, providing guidance, training, and performance feedback to enhance individual and team productivity.
  • Optimized inventory management processes, ensuring stock levels were maintained accurately, while minimizing shrinkage and excess stock.
  • Implemented operational improvements that streamlined store processes, reduced costs, and enhanced the customer shopping experience.
  • Built strong relationships with customers by offering tailored product recommendations, contributing to increased sales and customer loyalty.

Skills

  • Positive Client Relations

  • Proficient in Computer Applications

  • Strong Leadership & Team Development

  • Sales Operations & Service Upselling

  • Dispute Resolution & Customer Relations

  • Inventory Management & Schedule Oversight

  • Strong Verbal & Written Communication

  • Technical Troubleshooting & Office Administration

  • Project Management & Process Improvement

Timeline

General Laborer/ Plumbing Apprentice

Proman Staffing
06.2024 - Current

Gun Loader

GeoDynamics
09.2023 - 06.2024

Owner/Driver

B.T.J. Distribution
05.2022 - Current

General Laborer

Iron Tile
01.2021 - 05.2022

Sales Manager

Spectrum
09.2019 - 10.2021

Store Manager

Sprint
06.2015 - 07.2019

Store Manager

Radio Shack
04.2013 - 05.2015

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