Jason Bozak
Palm Coast,FL
Summary
Talented Project Director highly effective at overseeing all aspects of Health and Welfare Benefits implementations for large and small projects alike. Well-coordinated and versatile leader with a self-confident and hardworking nature. Seeking to apply 12 years' experience to a growth-oriented position.
Overview
12
12
years of professional experience
Work History
Project Director
CitiStreet/ING
Jacksonville, FL
03.1998 - 06.2010
- Implemented quality assurance protocols to ensure product met customer expectations prior to launch.
- Created and maintained comprehensive project documentation including task lists, resource allocations, issues logs, status reports and risk assessments.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Managed multiple projects simultaneously while ensuring timely completion of deliverables to stakeholders.
- Identified opportunities for cost savings through streamlining processes or reducing overhead costs associated with projects.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored costs, timescales and resources used to achieve key performance metrics.
- Established processes for successful cross-functional communication between teams.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
Education
Business Administration
University of Connecticut
Storrs, CTSkills
- Client Relations
- Project Scope
- Project Scheduling
- Project Management
- Customer Relationship Management
- Staff Management
- Quality Assurance
- Detail Oriented
- Documentation and Reporting
- Team Leadership
- Conflict Resolution
References
References available upon request.
Timeline
Project Director
CitiStreet/ING
03.1998 - 06.2010
Business Administration
University of Connecticut
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