Jason Bradley

• Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
• Built strong relationships with clients by providing outstanding customer service and follow-up support.
• Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
• Continuously updated knowledge of industry trends and techniques to provide superior service to clients.
• Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
• Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained compliance with regulatory standards and safety requirements.

• Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
• Resolved customer complaints promptly and professionally to maintain satisfaction.
• Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Business was sold in 2023