
Accomplished IT professional with 19+ years of experience in financial environments (AEGON). Expertise in ITIL v4 Service Ownership (Incident, Change, Problem), managing critical Front Office applications (Bloomberg, Aladdin), and leading IT lifecycle programs. Proven track record in strategic vendor negotiation, P&L planning, and project delivery, driving operational excellence and stakeholder alignment. ITIL Service Delivery Management, Business Application Support, IT Project Management, Vendor Relationship Management, and Hardware Lifecycle Coordination.