Inspects backflow assembly installation ensuring they meet applicable plumbing codes and rules
Monitors and investigates the maintenance and replacement requirements of backflow prevention assemblies through customer service visits and annual inspections
Conducts surveys to resolve potential cross-connection issues
Creates and maintains customer information files including equipment and inspection data
Reads, reviews, and interprets construction plans, blue prints, as-built drawings, to ensure appropriate backflow prevention device is used
Establishes and maintains effective working relationships and public relations with various agencies, owners, and the community.
Hospital Corpsman
US Navy
03.2024 - 06.2024
Pest Control Technician
Gulf Coast Pest Control
04.2017 - 03.2024
Applied pesticides to inside and outside of structures utilizing company protocols.
Upheld high standards of professionalism, maintaining clean appearance and courteous demeanor while interacting with clients.
Educated and advised customers on preventive measures to reduce pest infestations.
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Lube Technician
Grease Pro
02.2013 - 04.2017
Responsible for keeping service items stocked
Performed oil change service on vehicles
Assisted in performing vehicle maintenance.
Checked fluids, tires, brakes, and other systems as part of inspection.
Education
High School Diploma -
Penn Foster High School
Scranton, PA
03.2021
Skills
Active listening
Communication
Computer skills
Customer service
Organizational skills
Performance Testing
Manual Testing
Critical Thinking
Equipment Operation
Product Inspection
Certification
Backflow Certification
CPR Certification
Driver's License
Pest Control License
Assessments
Verbal communication, Proficient, 05/01/22, Speaking clearly, correctly, and concisely
Customer service, Proficient, 04/01/22, Identifying and resolving common customer issues
Cleaner fit, Proficient, 03/01/22, Measures the traits that are important for successful cleaners
Sales fit, Proficient, 03/01/22, Measures the traits that are important for success in sales positions
Work style: Reliability, Proficient, 03/01/22, Tendency to be reliable, dependable, and act with integrity at work
Work motivation, Proficient, 05/01/22, Level of motivation and discipline applied toward work
Call center customer service, Proficient, 04/01/22, Demonstrating customer service skills in a call center setting
Customer focus & orientation, Proficient, 04/01/22, Responding to customer situations with sensitivity
Sales skills, Proficient, 03/01/22, Influencing and negotiating with customers
Attention to detail, Proficient, 07/01/24, Identifying differences in materials, following instructions, and detecting details among distracting information
Medical terminology, Proficient, 06/01/24, Understanding and using medical terminology