Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Brown

Columbia,SC

Summary

Seasoned retail professional with 10 years of diverse management experience, seeking a Store Manager position. Proven track record in improving store performance, managing operations, and driving sales growth. Skilled in team leadership, customer relations, and implementing effective business strategies.

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Hugo Boss
Charlotte
08.2023 - Current
  • Manages business operations, ensuring compliance with established policies and procedures, and maintains productivity standards
  • Assists in employee development through coaching and disciplinary measures, enhancing team performance and service quality
  • Contributes to setting strategic objectives by analyzing relevant business and financial data, supporting informed decision-making.

General Manager

Adams Auto Group
Columbia, SC
01.2021 - 07.2023
  • Cultivated and sustained partnerships with key vendors and suppliers to ensure product and service quality
  • Established an effective communication system that facilitated cross-departmental collaboration and information flow
  • Oversaw store operations, analyzed performance metrics, and identified enhancement opportunities, ensuring alignment with financial objectives and cost management.

Used Car Sales Manager/Inventory Manager

Keffer Kia
Mooresville, NC
03.2017 - 01.2019
  • Oversaw daily showroom operations, including staff supervision, inventory control, budget management, and accurate record maintenance
  • Fostered customer loyalty and expanded referral network through the development and maintenance of strong client relationships
  • Enhanced sales team performance by implementing incentive programs and providing ongoing training in product knowledge and sales strategies.

Internet Sales Director / F&I Manager

Hyundai Of Anderson
Anderson, SC
01.2016 - 04.2017
  • Developed and implemented e-commerce solutions that enhanced integration with existing systems, resulting in streamlined online operations
  • Led a team in formulating digital marketing strategies, including the integration of social media platforms to bolster brand visibility and lead generation
  • Designed and managed an email marketing program that effectively promoted products and services, while providing detailed progress reports to senior management.

Internet Sales Director

Midlands Honda
Columbia / Charlotte, NC
02.2015 - 04.2017
  • Developed and executed digital marketing strategies, enhancing online user experience and driving successful internet sales campaigns through continuous A/B testing and optimization of web assets
  • Led a team of online marketers, providing training on technical aspects of internet sales and overseeing the implementation of web-based initiatives that boosted traffic and revenue
  • Leveraged social media integration and email marketing programs to increase brand awareness and generate leads, while managing vendor relationships for cost-effective resource procurement.

Internet Sales Manager

South Charlotte Hyundai
Charlotte, NC
05.2014 - 01.2015
  • Enhanced sales performance by developing strategic account plans and analyzing revenue and expense reports to optimize support functions
  • Fostered key business relationships and coached the internet sales team on effective prospecting, negotiation, and deal closure techniques
  • Designed and executed social media campaigns to increase lead generation, brand awareness, and customer engagement, while incorporating customer feedback to refine sales processes.

F&I Manager / Internet Sales Manager

Fort Mill Hyundai
Fort Mill, SC
11.2011 - 03.2014
  • Implemented process improvements to enhance operational efficiency, ensuring adherence to established budgets, policies, and strategic objectives
  • Maintained a commitment to delivering exceptional customer service, swiftly addressing customer needs and resolving issues to uphold service standards
  • Coordinated multiple projects concurrently, achieving timely completion and consistently meeting quality benchmarks and deadlines.

Education

High School Diploma -

Eau Claire High School
Columbia, SC
06.1996

Bachelor of Arts (B.A.), Communication, Public Speaking, Leadership -

Benedict College
Columbia, SC

Skills

  • Business Management Principles
  • Financial Forecasting
  • Process Redesign
  • Microsoft Dynamics
  • Market Growth
  • Employee Scheduling
  • Microsoft Windows
  • Sales Expertise
  • Microsoft Outlook
  • Program Development
  • Financial Management
  • Sales Team Development
  • Operations Management
  • Recruiting and interviewing
  • Sales monitoring
  • Employee Performance Evaluations
  • Task Delegation
  • Customer Relationship Management (CRM)
  • Sales Growth
  • Budgeting and finance
  • Project Management
  • Staff Management
  • Team motivation
  • Microsoft Office expertise
  • Staff Supervision
  • Sales Reporting
  • Business Administration
  • Money Handling
  • Sales Strategies
  • Employee engagement
  • Strategic Planning
  • Retail Operations Management
  • Recruitment and hiring
  • Business Development
  • Compliance understanding
  • Policy administration
  • Consulting
  • Staff Training and Development
  • Staff Development

Timeline

Assistant Manager

Hugo Boss
08.2023 - Current

General Manager

Adams Auto Group
01.2021 - 07.2023

Used Car Sales Manager/Inventory Manager

Keffer Kia
03.2017 - 01.2019

Internet Sales Director / F&I Manager

Hyundai Of Anderson
01.2016 - 04.2017

Internet Sales Director

Midlands Honda
02.2015 - 04.2017

Internet Sales Manager

South Charlotte Hyundai
05.2014 - 01.2015

F&I Manager / Internet Sales Manager

Fort Mill Hyundai
11.2011 - 03.2014

High School Diploma -

Eau Claire High School

Bachelor of Arts (B.A.), Communication, Public Speaking, Leadership -

Benedict College
Jason Brown