Developed and managed inventory management programs for a stock valued at over $90 million per quarter which resulted in significant improvements throughout the supply chain, such as improving customer ordering system, B2B ordering processes, and logistics allocations.
Human Resources Specialist
United States Army Reserve
Moreno Valley, CA
07.2017 - Current
Maintained personnel records and statistical data to establish accuracy and compliance with regulations.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered soldier leave requests in accordance with unit guidelines, maintaining compliance with regulations while providing necessary accommodations for soilders in the unit.
Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected soldiers.
Developed performance management systems that allowed for accurate tracking of soldier progress and goal achievement.
Coordinated with external training providers to offer specialized development programs for the unit and soldiers.
Supply Chain Specialist
US Army
Riverside, CA
09.2017 - 06.2021
Shipped, received, transported, warehoused, and maintained ammunition stock valued over $50 million per quarter while remaining current with relevant technology and standards.
Customer Service Manager
Walmart
Anaheim, CA
01.2015 - 08.2017
Managed a team of 20+ customer service associates and oversaw the operations of the store's Customer Service Desk, including training new hires on proper phone etiquette and sales techniques.