Jason Buckley
Henderson,NV
Summary
Experienced IT and telecommunications specialist with a strong foundation in system deployment, maintenance, and troubleshooting. Trusted with sensitive information through an active TS Clearance, excelling in high-stakes environments. Motivated to refresh and expand technical expertise with hands-on IT and radar operations experience. Intermediate musician and music production enthusiast, enhancing creative problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Electronics Technician II
JT4
Indian Springs, NV
06.2021 - Current
- Installed and configured network infrastructure components, including network drops, patch panels, and VoIP phone systems.
- Operated CDL vehicles to transport and strategically position equipment, enhancing overall network performance.
- Conducted network programming and fiber optic troubleshooting to ensure stable and reliable data transmission.
- Maintained phased array radar systems through routine inspections, component repairs, and system upgrades.
- Operated the Air Force Digital Integrated Air Defense System (DIADS) in support of mission-critical defense operations.
- Held various roles across Telecommunications, Radar Maintenance, and Radar Operations departments, gaining cross-functional technical experience.
IT Field Service Technician
H&R Block
Las Vegas, NV
12.2017 - 06.2021
- Provided onsite IT support, including installation and maintenance of hardware, software, printers, and peripherals, while implementing essential security protocols.
- Managed service tickets, conducted end-user training, and maintained hardware inventory to ensure smooth IT operations.
- Temporarily supported the remote help desk during the COVID-19 pandemic, maintaining service continuity under high demand.
- Served as the sole IT technician for over 50 client offices, delivering comprehensive support until additional staff were onboarded.
Systems Deployment and Support Technician
Intelligent Technical Solutions
Las Vegas, NV
12.2019 - 11.2020
- Deployed hardware upgrades, including system imaging, configuration, and troubleshooting to ensure optimal performance.
- Managed IT warehouse operations and documented all service activities using ConnectWise.
- Provided remote site support for network repairs and printer maintenance.
- Worked part-time—and occasionally full-time—to support a family member’s company while concurrently employed full-time at H&R Block.
Kiosk Field Service Technician
Lascomm 2
Las Vegas, NV
07.2017 - 12.2017
- Installed and configured software, hardware, and peripheral devices; performed QA testing, preventive, and corrective maintenance on self-service kiosks.
- Managed inventory and logistics, including coordinating shipment of supplies and equipment.
- Conducted client training and assisted customers directly with kiosk usage.
- Documented technical issues and resolutions to support troubleshooting and service continuity.
- Short-term contract based in Las Vegas; project concluded early due to a change in vendor following a contract transition.
Dental Benefits Account Manager
Pacific Dental Services
Henderson NV
06.2016 - 07.2017
- Specialized in customer relations for the Smile Generation Discount Plan service, managing dental plan sales and maintaining strong client relationships.
- Educated clients on plan benefits and coverage options while collaborating with internal teams to ensure ongoing support and satisfaction.
- Scheduled appointments, handled emergency escalations, and coordinated with dentists and office staff—often outside of regular business hours—to resolve urgent client needs.
Education
Certification - Electronics Technician
Penn Foster
Las Vegas, NV12-2021
(AD) Network Infrastructure Engineer - Did Not Complete
Asher Edu
Las Vegas, NV10-2015
High School Diploma -
Foothill Highschool
Henderson, NV06-2010
Skills
Technical Skills:
Electrical troubleshooting and repair, RJ-45 jack installation and termination, telecom equipment setup and maintenance, basic networking (LAN/WAN, IP configuration), computer hardware and software installation, system diagnostics and troubleshooting, printer maintenance and repair (in/out of scope support), peripheral device configuration, and intermediate music and audio production programming (including DAWs, MIDI sequencing, audio editing, and plugin integration)
Customer & Client Support:
Experienced in technical support and issue resolution, client relationship management, customer service and communication, end-user training and assistance, as well as providing both onsite and remote support
Other Skills:
Skilled in equipment installation and field service, with strong attention to detail in repair and maintenance Proven ability to collaborate across teams and adapt effectively in fast-paced environments
Certification
Penn Foster Electronics Technician
Timeline
Electronics Technician II
JT4
06.2021 - Current
Systems Deployment and Support Technician
Intelligent Technical Solutions
12.2019 - 11.2020
IT Field Service Technician
H&R Block
12.2017 - 06.2021
Kiosk Field Service Technician
Lascomm 2
07.2017 - 12.2017
Dental Benefits Account Manager
Pacific Dental Services
06.2016 - 07.2017
Certification - Electronics Technician
Penn Foster
(AD) Network Infrastructure Engineer - Did Not Complete
Asher Edu
High School Diploma -
Foothill Highschool