Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jason Buckley

Jason Buckley

Henderson,NV

Summary

Experienced IT and telecommunications specialist with a strong foundation in system deployment, maintenance, and troubleshooting. Trusted with sensitive information through an active TS Clearance, excelling in high-stakes environments. Motivated to refresh and expand technical expertise with hands-on IT and radar operations experience. Intermediate musician and music production enthusiast, enhancing creative problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Electronics Technician II

JT4
06.2021 - Current
  • Installed and configured network infrastructure components, including network drops, patch panels, and VoIP phone systems.
  • Operated CDL vehicles to transport and strategically position equipment, enhancing overall network performance.
  • Conducted network programming and fiber optic troubleshooting to ensure stable and reliable data transmission.
  • Maintained phased array radar systems through routine inspections, component repairs, and system upgrades.
  • Operated the Air Force Digital Integrated Air Defense System (DIADS) in support of mission-critical defense operations.
  • Held various roles across Telecommunications, Radar Maintenance, and Radar Operations departments, gaining cross-functional technical experience.

IT Field Service Technician

H&R Block
12.2017 - 06.2021
  • Provided onsite IT support, including installation and maintenance of hardware, software, printers, and peripherals, while implementing essential security protocols.
  • Managed service tickets, conducted end-user training, and maintained hardware inventory to ensure smooth IT operations.
  • Temporarily supported the remote help desk during the COVID-19 pandemic, maintaining service continuity under high demand.
  • Served as the sole IT technician for over 50 client offices, delivering comprehensive support until additional staff were onboarded.

Systems Deployment and Support Technician

Intelligent Technical Solutions
12.2019 - 11.2020
  • Deployed hardware upgrades, including system imaging, configuration, and troubleshooting to ensure optimal performance.
  • Managed IT warehouse operations and documented all service activities using ConnectWise.
  • Provided remote site support for network repairs and printer maintenance.
  • Worked part-time—and occasionally full-time—to support a family member’s company while concurrently employed full-time at H&R Block.

Kiosk Field Service Technician

Lascomm 2
07.2017 - 12.2017
  • Installed and configured software, hardware, and peripheral devices; performed QA testing, preventive, and corrective maintenance on self-service kiosks.
  • Managed inventory and logistics, including coordinating shipment of supplies and equipment.
  • Conducted client training and assisted customers directly with kiosk usage.
  • Documented technical issues and resolutions to support troubleshooting and service continuity.
  • Short-term contract based in Las Vegas; project concluded early due to a change in vendor following a contract transition.

Dental Benefits Account Manager

Pacific Dental Services
06.2016 - 07.2017
  • Specialized in customer relations for the Smile Generation Discount Plan service, managing dental plan sales and maintaining strong client relationships.
  • Educated clients on plan benefits and coverage options while collaborating with internal teams to ensure ongoing support and satisfaction.
  • Scheduled appointments, handled emergency escalations, and coordinated with dentists and office staff—often outside of regular business hours—to resolve urgent client needs.

Education

Certification - Electronics Technician

Penn Foster
Las Vegas, NV
12-2021

(AD) Network Infrastructure Engineer - Did Not Complete

Asher Edu
Las Vegas, NV
10-2015

High School Diploma -

Foothill Highschool
Henderson, NV
06-2010

Skills

    Technical Skills:
    Electrical troubleshooting and repair, RJ-45 jack installation and termination, telecom equipment setup and maintenance, basic networking (LAN/WAN, IP configuration), computer hardware and software installation, system diagnostics and troubleshooting, printer maintenance and repair (in/out of scope support), peripheral device configuration, and intermediate music and audio production programming (including DAWs, MIDI sequencing, audio editing, and plugin integration)

    Customer & Client Support:
    Experienced in technical support and issue resolution, client relationship management, customer service and communication, end-user training and assistance, as well as providing both onsite and remote support

    Other Skills:
    Skilled in equipment installation and field service, with strong attention to detail in repair and maintenance Proven ability to collaborate across teams and adapt effectively in fast-paced environments

Certification

Penn Foster Electronics Technician

Timeline

Electronics Technician II

JT4
06.2021 - Current

Systems Deployment and Support Technician

Intelligent Technical Solutions
12.2019 - 11.2020

IT Field Service Technician

H&R Block
12.2017 - 06.2021

Kiosk Field Service Technician

Lascomm 2
07.2017 - 12.2017

Dental Benefits Account Manager

Pacific Dental Services
06.2016 - 07.2017

Certification - Electronics Technician

Penn Foster

(AD) Network Infrastructure Engineer - Did Not Complete

Asher Edu

High School Diploma -

Foothill Highschool

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