Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jason Bueno

El Paso,TX

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Professional Truck Driver

PBG & S ENTERPRICE LLC
El Paso, Texas
12.2024 - Current
  • Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
  • Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
  • Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
  • Managed challenging situations calmly under pressure; addressing mechanical breakdowns or unforeseen delays in an organized manner while keeping stakeholders informed as needed.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Certified Clinical Hemodialysis Technician

DaVita
09.2021 - 03.2025
  • Monitored patients during surgeries and identified specific response patterns.
  • Educated patients and caregivers on proper ways to use breathing apparatuses at home.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Assisted physicians in diagnosis and treatment of patients.
  • Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
  • Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.

Driver

Uber
01.2019 - 09.2021
  • Minimized liability by consistently following road rules when driving.
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed all relevant traffic laws and safety regulations.

Shipping and Receiving Coordinator

Warren CAT
08.2018 - 07.2020
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
  • Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
  • Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.

Personal Banker

First Convenience Bank
05.2017 - 07.2018
  • Processed customer payments and account setup charges.
  • Responded to customer inquiries regarding new accounts and account services.
  • Monitored customer accounts to detect irregularities or suspicious activity.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.

Assistant Manager

Jack In The Box
08.2013 - 07.2018
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Associate of Science - Business Administration And Management

New Mexico State University - Dona Ana Community College
Las Cruces, NM
05-2027

GED -

Coronado High School
El Paso, TX
09-2020

Skills

  • Customer Relations
  • Staff Training
  • Team Leadership
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Typing Proficiency
  • Technical Support
  • Problem-Solving Ability
  • Professionalism and punctuality
  • Strong communication skills
  • Flexible schedule adaptability

Certification

  • CCHT - Certified Clinical Hemodialysis Technician

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Professional Truck Driver

PBG & S ENTERPRICE LLC
12.2024 - Current

Certified Clinical Hemodialysis Technician

DaVita
09.2021 - 03.2025

Driver

Uber
01.2019 - 09.2021

Shipping and Receiving Coordinator

Warren CAT
08.2018 - 07.2020

Personal Banker

First Convenience Bank
05.2017 - 07.2018

Assistant Manager

Jack In The Box
08.2013 - 07.2018

Associate of Science - Business Administration And Management

New Mexico State University - Dona Ana Community College

GED -

Coronado High School

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