Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jason Buz

Rocky Mount,NC

Summary

Dedicated and adaptable professional with over five years of experience working in a family-run nail salon, providing exceptional customer service and administrative support. Skilled in managing front desk operations, including scheduling appointments, handling cash transactions, and maintaining a clean, welcoming environment for clients. Adept at leveraging bilingual communication skills to effectively bridge language gaps, ensuring smooth interactions between staff and customers. Proven ability to multitask in fast-paced environments while maintaining high standards of customer satisfaction and operational efficiency. Ready to bring strong interpersonal skills, attention to detail, and a commitment to service excellence to a new professional role.

Overview

5
5
years of professional experience

Work History

Salon Assistant

Sunset Nails
06.2019 - Current
  • Greet and assist customers both in-person and over the phone, leveraging strong communication skills to enhance customer retention and satisfaction
  • Coordinate daily operations, ensuring smooth workflow and maintaining high standards of cleanliness and sanitation, contributing to a professional and welcoming environment
  • Facilitate communication between store owners, coworkers, and clients by utilizing bilingual skills in English and Vietnamese, ensuring clear and efficient interactions
  • Maintain inventory and managed cashier responsibilities, processing payments accurately and efficiently to improve customer service

Delivery Specialist

DoorDash
03.2023 - 04.2024
  • Managed time efficiently to meet delivery deadlines and ensure high levels of customer satisfaction across a fast-paced environment
  • Adapted quickly to changing delivery schedules, traffic conditions, and customer requests, maintaining flexibility while delivering consistent results
  • Ensured accurate and timely delivery of orders by paying close attention to detail, contributing to improved customer ratings and feedback
  • Consistently completed timely deliveries, fulfilling all job responsibilities reliably and exceeding company performance standards

Education

Bachelor of Science - Criminal Justice

East Carolina University
Greenville, NC
05.2025

Skills

  • Customer Service
  • Time Management
  • Cash Handling & POS Systems
  • Organization & Multitasking
  • Adaptability
  • Technical Skills
  • Salon cleanliness
  • Maintaining supplies

Languages

English
Native or Bilingual
Vietnamese
Limited Working

Timeline

Delivery Specialist

DoorDash
03.2023 - 04.2024

Salon Assistant

Sunset Nails
06.2019 - Current

Bachelor of Science - Criminal Justice

East Carolina University
Jason Buz