Jason Cabrera
Sunnyvale,CA
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lot Attendant
Toyota
Sunnyvale, CA
02.2023 - Current
- Greeted customers and provided assistance to ensure a smooth check-in process.
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Maintained cleanliness, neatness and organization of customer areas.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Assigned numbered tags to customers and vehicles.
Guest Advocate
Target
San Jose, CA
09.2022 - 12.2022
- Assisted team members in completing various tasks related to their job roles when needed.
- Demonstrated strong communication skills by effectively communicating with customers, colleagues, and management.
- Maintained a clean work area by stocking shelves, organizing merchandise displays, and cleaning up spills promptly.
- Performed opening and closing duties such as counting register funds, preparing deposits, and setting up registers for next shift operations.
- Educated customers about current promotions and discounts available in the store.
- Operated cash registers with accuracy while processing payments quickly and correctly.
- Assisted customers in locating products throughout the store using knowledge of product locations.
Crew Member
Chipotle
Sunnyvale, CA
06.2020 - 08.2021
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Gen. Service Technician -
De Anza College
Cupertino04.2024
High School Diploma -
Los Altos Highschool
Los Altos06.2021
Skills
- Customer Service
- Guest service
- Safe Driving
- Basic Automotive Knowledge
- Cleanliness Standards
- Team Collaboration
- Reliability
- Vehicle detailing
- Basic automotive maintenance
- Cash handling
Languages
Spanish
Limited
Certification
- Certificate of achievement in automotive general service technician.
References
References available upon request.
Timeline
Lot Attendant
Toyota
02.2023 - Current
Guest Advocate
Target
09.2022 - 12.2022
Crew Member
Chipotle
06.2020 - 08.2021
Gen. Service Technician -
De Anza College
High School Diploma -
Los Altos Highschool