Jason Cain
Duncan,SC
Summary
A seasoned leader in retail management and coaching, I excel in innovative thinking and motivational techniques, driving teams to exceed goals. At Walmart, I spearheaded talent development initiatives, significantly enhancing team performance. My strategic approach to recruitment and analytical thinking has consistently improved operational efficiency and profitability, showcasing a proven track record of success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Academy Coach
Walmart
09.2021 - Current
- Contributed to team success by identifying and nurturing young talent through scouting and recruitment efforts.
- Developed comprehensive preseason training programs that prepared athletes physically and mentally for competitive play throughout the season.
- Promoted a culture of continuous improvement by providing constructive feedback during one-on-one meetings with players, enabling them to identify areas for growth and development.
- Spoke in front of groups and facilitated activities and interactive discussions.
- Collaborated with fellow coaches to develop cohesive training plans, ensuring consistent progress across all teams within the academy.
- Addressed disciplinary issues swiftly but fairly, maintaining a high standard of professionalism within the academy environment at all times.
Store Manager
Lidl US
03.2017 - 09.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
District Manager
Dollar General
05.2015 - 03.2017
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
District Manager
Advance Auto Parts
10.2010 - 05.2015
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Store Manager
Circuit City Stores
08.2001 - 10.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Education
BBA - Business Administration And Management
University of South Carolina - Columbia
Columbia, SC06.2007
Skills
- Innovative thinking
- Tactical knowledge
- Recruitment Strategies
- Motivational Techniques
- Analytical Thinking
- Teaching strategies
- Problem Identification
- Progress Monitoring
- Identifying problems
- Systems Analysis
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Academy Coach
Walmart
09.2021 - Current
Store Manager
Lidl US
03.2017 - 09.2021
District Manager
Dollar General
05.2015 - 03.2017
District Manager
Advance Auto Parts
10.2010 - 05.2015
Store Manager
Circuit City Stores
08.2001 - 10.2010
BBA - Business Administration And Management
University of South Carolina - Columbia