Jason Caldwell

Hardware Manager Inside Sales

Dixieline Lumber Probuild

02.2004 - Current

Improved hardware performance by implementing advanced diagnostics and troubleshooting techniques.
Streamlined inventory management for increased efficiency in tracking and maintaining hardware resources.
Developed comprehensive maintenance schedules to ensure optimal hardware functionality and prevent downtime.
Established strong vendor relationships, leading to cost-effective procurement of high-quality hardware components.
Mentored junior staff members, fostering professional growth and enhancing team productivity.
Implemented industry best practices for hardware installation, configuration, and maintenance, ensuring consistent performance across the organization.
Led organization teams across the company in store remodels involving safety, mapping, planning, and execution of deadlines.
Designed custom hardware solutions tailored to specific project requirements, resulting in successful project completions.
Conducted regular audits on hardware assets to identify potential areas of improvement and optimize system performance.
Provided expert technical support to internal teams by addressing complex hardware-related issues promptly and effectively.
Actively in communication with corporate offices about inventory control, improving margins, and working the PL reports.
Fluent in the AS400 system.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Launched new products and services with thorough market research, leading to increased revenue growth.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Identified and communicated customer needs to supply chain capacity and quality teams.
Set aggressive targets for employees to drive company success and strengthen motivation.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Forklift and pallet jack trained.
Knowledge in OSHA and weights and measures.
Knowledge in the building industry.
Merchandising and organization skills.
Successfully facilitated multiple Inventories throughout the years.