Jason Calhoun
Summary
Seasoned leader in the transportation and logistics sector, adept at strategic planning and staff development, notably with Calhoun Transport, LLC. Excelled in enhancing operational efficiency and fostering team performance, achieving significant customer satisfaction and business growth. Skilled in cost reduction and personnel management, demonstrating a proactive approach to overcoming challenges and driving company success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Regional Manager
Tryon Trucking
12.2022 - Current
- Enhanced team performance by providing regular coaching, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Supervised staff to optimize productivity.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
President & Owner
Calhoun Transport, LLC
01.2022 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Reduced operational costs through strategic cost management initiatives.
Southern Sales & Agent Regional Manager
Northern Steel Transport
07.2019 - 12.2022
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Established strong customer relationships, building recommendations and loyalty.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Processed customer orders quickly and accurately for timely delivery.
Terminal Manager
Northern Steel Transport
01.2019 - 07.2019
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Fielded customer complaints and comments and rectified issues.
Co-owner
Calhoun Trucking
03.2017 - 03.2019
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Established team of motivated and highly skilled employees to help run business.
Receiving Clerk/Manager
Steel Technologies
02.2016 - 01.2017
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
Environmental Technician
Heritage Environmental Services LLC
08.2014 - 01.2016
- Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
- Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
- Worked with site to maintain compliance with applicable environment regulations.
- Reduced hazardous waste generation through implementing effective waste minimization strategies.
- Maintained accurate records of all environmental activities, facilitating streamlined reporting processes and regulatory compliance documentation.
Drum Coordinator
Safety-Kleen
08.2014 - 01.2016
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Sales, Operations, Dispatch, Payroll
Total Package Express
08.2012 - 01.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
President
Cal Specialized, LLC
01.2007 - 08.2012
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Billing, Payroll, Dispatch
BESL Transfer Company
01.2005 - 01.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Blanking Press Operator
Noble Metal Processing Kentucky LLC
01.2001 - 01.2005
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
Education
High School Diploma -
Henry County High School
New Castle, KY05.2002
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Operational management
- Goals and performance
- Staff Supervision
- Asset Control
- Business development and planning
- Personnel Management
- Strategic development
- Cost Reduction
Accomplishments
- My company Calhoun Transport, LLC has grown to almost 1 million dollars gross revenue in under 2 years.
- Tryon Trucking grew from 8 million dollars to 12 million dollars in gross revenues while I was there. I managed 11 terminals in the south with a total of 250 drivers.
- Northern Steel grew form 3 million dollars to 7 million dollars in gross revenue within a year. I managed 4 terminals with a total of 125 drivers.
- While working at BESL I assisted the Safety Director to successfully exceed expectations on all DOT audits and to drive their safersys rating from unsatisfactory to satisfactory within 6 months.
Certification
- HVAC Certified Technician
- Hazwoper 40 hour
- Class A CDL- Doubles, Triples, Hazmat, Ammunition & Explosives
- Oversized & Over Dimensional Loads
- Computer Graphics & Design
Timeline
Regional Manager
Tryon Trucking
12.2022 - Current
President & Owner
Calhoun Transport, LLC
01.2022 - Current
Southern Sales & Agent Regional Manager
Northern Steel Transport
07.2019 - 12.2022
Terminal Manager
Northern Steel Transport
01.2019 - 07.2019
Co-owner
Calhoun Trucking
03.2017 - 03.2019
Receiving Clerk/Manager
Steel Technologies
02.2016 - 01.2017
Environmental Technician
Heritage Environmental Services LLC
08.2014 - 01.2016
Drum Coordinator
Safety-Kleen
08.2014 - 01.2016
Sales, Operations, Dispatch, Payroll
Total Package Express
08.2012 - 01.2014
President
Cal Specialized, LLC
01.2007 - 08.2012
Billing, Payroll, Dispatch
BESL Transfer Company
01.2005 - 01.2007
Blanking Press Operator
Noble Metal Processing Kentucky LLC
01.2001 - 01.2005
High School Diploma -
Henry County High School