Summary
Overview
Work History
Education
Skills
Certification
Clearance
Languages
Timeline
Generic

Jason Calhoun

New Bern,NC

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, supply chain, programs and improvements.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Program Manager

Serco Inc
04.2021 - Current
    • Oversee inventory management, procurement, and logistics for multiple DoD contracts, managing 3000+ line items valued at over $15M.
    • Lead 87-member team across multiple sites, ensuring contract compliance and operational efficiency.
    • Manage vendor performance, supply forecasting, and acquisition planning to reduce Average Customer Wait Time (ACWT) and prevent work stoppages.
    • Conduct compliance audits and ensure adherence to DoD, Navy, and environmental regulations.
    • Successfully managed multiple programs simultaneously, ensuring all deliverables were met on time and within budget.
    • Collaborated with executive team to ensure program alignment with organizational objectives.
    • Coached and developed staff, achieving program objectives and customer service goals.
    • Interacted with customers and clients to identify business needs and requirements.
    • Met with project stakeholders on regular basis to assess progress and make adjustments.
    • Devised creative solutions to critical customer and user needs.
    • Controlled resources and assets for department activities to comply with industry standards and government regulations.

3PL Manager & Assistant 3PL Manager

Serco Inc
05.2020 - 04.2021
    • Led all 3PL sourcing and inventory management for HAZMAT materials across multiple locations.
    • Implemented supply chain improvements, increasing fill rates from 80% to 98%. Exceeding Contracting Officers expectation of 95%.
    • Cross-trained existing employees to maximize team agility and performance.
    • Accomplished multiple tasks within established timeframes.
    • Supervised demand planning and performance analysis for commercial vendors, enhancing order fulfillment and cost efficiency.
    • Improved procurement processes, reducing stock shortages and waste, and optimizing material availability

Customer Service Specialist & TPOC

Defense Logistics Agency, DLA
04.2014 - 01.2016
  • Supervised daily HAZMAT inventory operations, ensuring proper procurement, storage, and disposal
  • Led supply chain optimization efforts, reducing waste and improving inventory accuracy within a $2.5 million inventory
  • Managed 300 daily procurement actions, expediting orders to support mission-critical operations.
  • Exhibited excellent problem solving skills when dealing with challenging situations.
  • Proven track record of successfully closing deals while meeting customer satisfaction standards.
  • Succeeded in building long term relationships with clients through effective communication.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Lead Analyst

URS/AECOM
02.2013 - 04.2014
  • Led global logistics and supply chain operations supporting multimillion-dollar inventories
  • Managed procurement, inventory forecasting, and contract compliance for military supply chains
  • Conducted 80 individual quality control checks on accuracy, shelf life and storage requirements
  • Recognized for exceptional leadership and superior logistics management during multiple deployments.
  • Conducted regular audits of inventory records to ensure accuracy and compliance with established policies and procedures.
  • Identified opportunities for process improvements that could increase productivity levels.
  • Supervised logistics teams during deployments ensuring mission success was achieved.

Sales & Customer Service

Cella Ford, Pechelles Honda
02.2012 - 04.2013
  • Established sales quotas and explained performance expectations in routine meetings to optimize sales and customer service.
  • Exhibited excellent problem solving skills when dealing with challenging situations.
  • Proven track record of successfully closing deals while meeting customer satisfaction standards.
  • Succeeded in building long term relationships with clients through effective communication.
  • Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
  • Provided sales and customer service assistance to walk-in traffic

Supply Chief, Logistician, Recruiter

United States Marine Corps
01.1992 - 01.2012
  • 2Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
  • Forecasted 1400 line item requirements and set reorder points to maintain optimal levels.
  • Led global logistics and supply chain operations supporting multi- million-dollar inventories.
  • Managed procurement, inventory forecasting, and contract compliance for military supply chains.
  • Recognized for exceptional leadership and superior logistics management during multiple deployments.
  • Conducted regular audits of inventory records to ensure accuracy and compliance with established policies and procedures.
  • Identified opportunities for process improvements that could increase productivity levels.
  • Supervised 3 logistics teams during deployments ensuring mission success was achieved.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Technical Studies, DoD - Business Management

Defense Acquisition University
Department Of Defense
06.2016

Military Skill Based - Logistics And Supply Chain Management

Marine Corps University
Department Of Defense
01.2000

Skills

  • Two decades of team management
  • Performance Optimization
  • Supply Chain Management
  • Logistics Management
  • Stock level forecasting
  • Budgeting & Cost Control
  • HAZMAT Compliance & Procurement
  • Assessment of program effectiveness
  • KPI tracking
  • Multi-operations management

Certification

  • DAWIA Level I Certified - Life Cycle Logistics
  • Defense Acquisition University (DAU) - Procurement & Logistics
  • Marine Corps Advanced Supply & Logistics Course

Clearance

Active DoD Security Clearance

Languages

English
Native or Bilingual

Timeline

Program Manager

Serco Inc
04.2021 - Current

3PL Manager & Assistant 3PL Manager

Serco Inc
05.2020 - 04.2021

Customer Service Specialist & TPOC

Defense Logistics Agency, DLA
04.2014 - 01.2016

Lead Analyst

URS/AECOM
02.2013 - 04.2014

Sales & Customer Service

Cella Ford, Pechelles Honda
02.2012 - 04.2013

Supply Chief, Logistician, Recruiter

United States Marine Corps
01.1992 - 01.2012

Technical Studies, DoD - Business Management

Defense Acquisition University

Military Skill Based - Logistics And Supply Chain Management

Marine Corps University

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Jason Calhoun