Jason Campbell
Virginia Beach,VA
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
27
27
years of professional experience
Work History
Account Developer
Coca Cola Bottling Co Consolidated
01.2013 - Current
- Verified each account met company merchandising standards by determining individual needs before each replenishment order.
- Sold incremental displays, equipment placements and promotional programs.
- Maintained appropriate inventory levels, internal assets and promotional signage for point of sale displays..
- Analyzed and understood customer needs and trends to help financial growth.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Store Manager
Farm Fresh
03.2010 - 10.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Store Manager
Farm Fresh
12.2009 - 03.2010
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.f
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained new employees on proper protocols and customer service standards.
Grocery Manager
Farm Fresh
11.2006 - 11.2009
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
Sales Associate
Farm Fresh
10.2003 - 11.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Albertsons Grocery Store
10.1996 - 12.2002
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Mansfield High School
Mansfield, TX06.1999
Skills
- Building Brands
- Product Presentation
- Reviewing Data
- Company Standards
- Promote Products
- Key Account Management
- Serve Customers
- Management Experience
- Inventory Control
Timeline
Account Developer
Coca Cola Bottling Co Consolidated
01.2013 - Current
Store Manager
Farm Fresh
03.2010 - 10.2012
Assistant Store Manager
Farm Fresh
12.2009 - 03.2010
Grocery Manager
Farm Fresh
11.2006 - 11.2009
Sales Associate
Farm Fresh
10.2003 - 11.2006
Sales Associate
Albertsons Grocery Store
10.1996 - 12.2002
High School Diploma -
Mansfield High School