Jason Campbell
Glenpool,OK
Summary
Dynamic Co-Owner/Operator and former Service Technician at Campbell's Heating and Air, adept in operations management and problem-solving. Enhanced efficiency and client satisfaction through innovative solutions and strong community engagement. Skilled in fostering team communication and leveraging professional networking, I significantly contributed to organizational success.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Co Owner/Operator
Jason Campbell Heat & Air
05.2009 - 06.2014
- Improved overall efficiency by implementing cost-effective technology solutions throughout various aspects of the operation.
- Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
- Fostered a positive work environment by encouraging open communication channels among employees while maintaining high ethical standards.
- Directed hiring processes, ensuring a well-qualified workforce that contributed to the success of the organization.
- Addressed customer complaints promptly, resulting in improved client satisfaction rates and increased loyalty.
- Developed and maintained strong relationships with vendors to ensure timely delivery of products and services.
Service Technician
Campbell's Heating and Air
01.1998 - 05.2009
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.
Education
Texas State Technical College - Waco
Waco, TX 01.2000 - 05.2001
Skills
- Operations Management
- Performance Analysis
- Marketing expertise
- Human Resources
- Work Planning and Prioritization
- Task Delegation
- Cost Control and Budgeting
- Quality Assurance
- Accounting management
- Project Management
- Purchasing and planning
- Bookkeeping
- Professional Networking
- Financial Management
- Problem-solving abilities
- Multitasking
- Decision-Making
- Self Motivation
Certification
Inactive Mechanical Contractor license # 048099
TSTC Waco EPA Certifying Program Universal Technician #06044018
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Co Owner/Operator
Jason Campbell Heat & Air
05.2009 - 06.2014
Texas State Technical College - Waco
01.2000 - 05.2001
Service Technician
Campbell's Heating and Air
01.1998 - 05.2009
Similar Profiles
Sydni DariaSydni Daria
Pecan Lake Entertainment at Tim Campbell and Jason CheckPecan Lake Entertainment at Tim Campbell and Jason Check
Sydni DariaSydni Daria
Sales Operations Manager at Tim Campbell and Jason CheckSales Operations Manager at Tim Campbell and Jason Check
James KingsburyJames Kingsbury
HVAC Lead Installer at Classic Air One Hour Heat And AirHVAC Lead Installer at Classic Air One Hour Heat And Air
Tammy FullerTammy Fuller
Administrative Supervisor/Charge Nurse at St. Francis Health SystemAdministrative Supervisor/Charge Nurse at St. Francis Health System
Nicolas AddisonNicolas Addison
Student Teacher at George Junior HighStudent Teacher at George Junior High