Jason Campbell
San Ramon,CA
Summary
Expert in transportation operations with a focus on safety and compliance. Proven ability to develop effective policies and manage communication with law enforcement and emergency agencies. Committed to enhancing operational efficiency and service delivery through strategic leadership.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Assistant Superintendent-Service Management
Valley Transportation Authority
San Jose
11.2005 - Current
- Supervise daily Bus and Light Rail Transportation operations, guaranteeing compliance with established safety standards for the residents of Santa Clara County.
- Manage Communication Control Center personnel with the day to day operations including outside Law Enforcement, Fire and Medical Agencies.
- Developed operational policies to enhance service efficiency and safety standards.
- Facilitated training sessions for staff on new procedures and compliance regulations.
Assistant Sales Manager
Schwan's Consumer Brands
Fremont, California
1999 - 11.2005
- Supported management of daily sales operations for food products, contributing to seamless workflow.
- Analyzed sales data to identify trends and adjust inventory levels.
- Coordinated customer service initiatives that improved client satisfaction and retention.
- Engaged in team meetings to align on sales goals and share performance insights.
- Collaborated with marketing to develop promotional strategies for new items.
Department Manager
Lucky Stores Inc.
Newark, California
12.1986 - 06.1999
- Oversaw daily operations and staff management to ensure smooth functioning of high-volume retail environment.
- Managed scheduling and staffing to ensure adequate coverage during peak hours.
- Trained and developed team members on customer service best practices and store procedures.
- Monitored store performance metrics to identify areas for improvement and operational efficiency.
- Resolved customer complaints quickly to ensure a positive shopping experience.
- Coordinated promotional events that increased customer engagement and sales.
Education
Some College (No Degree) - Criminal Justice
Chabot College
Hayward, CASkills
- Policy development
- Policy implementation
- Compliance training
- Safety management
- Emergency coordination
- Data analysis
- Operational monitoring
- Team leadership
- Team oversight
- Schedule management
- Staff scheduling
- Resources management
- Customer management
- Training facilitation
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Active listening
Certification
- CDL Class B with Passenger and Air Brake Endorsements
Timeline
Assistant Superintendent-Service Management
Valley Transportation Authority
11.2005 - Current
Department Manager
Lucky Stores Inc.
12.1986 - 06.1999
Assistant Sales Manager
Schwan's Consumer Brands
1999 - 11.2005
Some College (No Degree) - Criminal Justice
Chabot College