Fleet and Maintenance Leader with expertise in multi-site operations and talent development. Proven track record in implementing strategic initiatives that enhance fleet reliability, lower costs, and boost operational efficiency. Recognized for fostering high-performing teams and achieving measurable results that drive organizational growth and improve customer satisfaction.
Delivered high-quality preventive maintenance and repairs with zero comebacks, ensuring maximum customer satisfaction and trust.
Performed thorough inspections and test drives to confirm vehicle reliability, maintaining accurate service records for transparency and accountability.
Applied ongoing technical training and best practices to provide dependable service that consistently exceeded customer expectations.
Consistently exceeded performance expectations by taking on additional responsibilities, supporting team efficiency and customer satisfaction.
Proactively learned new skills across food preparation, customer service, and operations, contributing to smooth daily workflow and versatile team support.
Demonstrated reliability and initiative by identifying process improvements, assisting peers, and ensuring high-quality service under fast-paced conditions.