Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Jason Casal

Rialto,CA

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.

Professional in multi-unit management, equipped to optimize operations and drive business growth. Consistently exceeded targets through effective resource allocation and strategic planning. Known for fostering team collaboration and adapting to dynamic business needs with focus on achieving results.

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 10+ years of management performance.

Knowledgeable Area Manager with solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Flow Area Manager

Amazon Air
10.2019 - Current
  • Led a team 100+ to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate 100+ employees on best practices and procedures to increase profitability.
  • Mentored newly onboarded staff members, providing guidance on best practices and professional development opportunities.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented systems and procedures to increase production.

Process Assistant

Amazon FC LGB3
Eastvale, CA
01.2018 - 10.2019
  • Direct oversight of 90 associates daily
  • Monitor performance metrics of 66 associates, for coaching opportunities
  • Complete daily safety audits, and quality audits for customer satisfaction
  • Quarterly bridges for any process barriers that occurred
  • Oversaw three 1 million unit days during holiday season
  • Staffed associates based on Staffing Command Center needs
  • Lead project to improve ergonomics for associates to reduce shoulder injuries
  • Learning Ambassador
  • Providing the associates with safety training which includes hazardous materials, knowledge of the items handled in Amazon.
  • Working with new hires to help develop their skills by performing takt audits to ensure they hit rate.
  • Managing their DPMO to ensure they have the highest quality.
  • Assisting associates with problem orders. For example: missing items, damages items, overages, wrong box size and making sure the associates has no barrier or obstacle impacting their production rates.

Assistant Store Manager

RITE AID
Azusa, California
01.2010 - 01.2018
  • Responsible for day-to-day supervision of store including sales, staff, and stock
  • Overseeing training, supervision, and appraising of staff to maintain
  • Ensuring compliance with health and safety legislation
  • Overseeing payroll, inputting weekly schedule, opening/closing store procedures
  • Backroom organization and inventory control. Cash Control. Register transactions
  • Achieved first Green Certified Store in company's region
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Assistant Store Manager

CVS/ Longs Drugs
Los Angeles, California
01.2006 - 01.2010
  • Responsible for day-to-day supervision of store including sales, staff, and stock
  • Overseeing training, supervision, and appraising of staff to maintain
  • Ensuring compliance with health and safety legislation
  • Overseeing payroll, inputting weekly schedule, opening/closing store procedures
  • Backroom organization and inventory control. Cash Control. Register transactions
  • Achieved first Green Certified Store in company's region
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

High School Diploma -

Damien High School
La Verne, CA
06-2000

Skills

  • A dedicated individual with attention to detail a solid background in inventory control, retail store management, shipping/receiving and packing
  • Ability to identify, analyze and solve problems
  • Excellent communication and interpersonal skills
  • Excellent organizing and leadership skills, Bilingual, Adaptable, Ability to cope with pressure
  • Decision-making, Operations management, and Relationship building
  • Team and Leadership development
  • Goals and performance, Productivity improvements
  • Staff training and development,Staff scheduling
  • Process/Operations improvement

Accomplishments


  • Achieved highest FPY through effectively helping with understanding the build process of Allocations.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 45+ staff members.
  • Conducting the Pre-Shift sync meetings with Operations and support teams, Learning and RME to ensure all departments are aligned for the shift
  • Daily Responsibilities include overseeing all departments (Mezzanine, Dock, Ramp and Fingers) to ensure packages flow efficiently,
  • Acting Flow Operations Manager overseeing Sort departments (Fingers, Mezzanine, and Dock) during the onboarding and training of new Operations Manager



Affiliations

  • Latinos Of Amazon
  • Warriors of Amazon

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Flow Area Manager

Amazon Air
10.2019 - Current

Process Assistant

Amazon FC LGB3
01.2018 - 10.2019

Assistant Store Manager

RITE AID
01.2010 - 01.2018

Assistant Store Manager

CVS/ Longs Drugs
01.2006 - 01.2010

High School Diploma -

Damien High School

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Jason Casal