Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jason Castillo

Pinole,CA

Summary

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier

Epicurean
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Courtesy Clerk

Safeway
02.2022 - 08.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Cashier

McDonald's
05.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Pinole Valley High School
Pinole, CA
06.2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Register Operation
  • Written and verbal communication
  • Professionalism and Courtesy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Epicurean
08.2023 - Current

Courtesy Clerk

Safeway
02.2022 - 08.2023

Cashier

McDonald's
05.2021 - 02.2022

High School Diploma -

Pinole Valley High School

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Jason Castillo