Jason C. Duffy
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
26
26
years of professional experience
Work History
Plant Manager
Online Labels
03.2023 - 01.2024
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
Operations Manager/Delivery Driver
Vanit/Amazon DSP
01.2021 - 03.2023
- Manage entire driver force, scheduling, hiring & training
- Work with Amzon management daily to improve routing and efficiencies
- Schedule all maintenance for entire vehicle fleet
- Assist with deliveries as needed when increase in volume requires have class E CDL
- Consistently met or exceeded company expectations, productivity goals while maintaining a Fantastic Plus rating with Amazon
Liquid Division Manager
Scotwood Industries
01.2016 - 01.2021
- Manage entire division with over 15 million in annual revenue
- Manage all P&L reporting to executive team
- Manage 9 different facilities with over 4 million gallons of storage
- Assist sales manager and 4 salespeople with all projects and growth opportunities
- Consistently met or exceeded company expectations, productivity goals, and increased total division revenue by over 4 million dollars
City Dispatch Manager
R&L Carriers
01.2013 - 01.2016
- Ensure timely pick-up and delivery of over 2500 shipments daily
- Manage 45 drivers, and clerical associates
- Assist inbound supervisors in planning of all routes to maximize efficiency
- Consistently met or exceeded company expectations, productivity goals, and improved inbound service
City Driver Manager
Estes Express
01.2009 - 01.2013
- Ensure timely pick-up and delivery of over 2000 shipments daily
- Manage more than 35 drivers, and four clerical associates
- Assist inbound supervisors in planning of all routes maximize efficiency
- Consistently met or exceeded company expectations, productivity goals, and maintained inbound service product of 98% or higher
Service Center Manager/Sales Manager
Mid-States Express
01.2007 - 01.2009
- Manage all operational and sales activities for the Kansas City, Wichita, and Salina terminals
- Manage two Account executives as well as setting and helping achieve revenue goals
- Ensure payroll is completed timely and accurately for all employees
- Maintain and ensure compliance of the facility and all equipment in accordance with OSHA and DOT regulations, including the responsibility of enlisting third-party service providers
- Manage terminal HR responsibilities
- Restored terminal productivity in the city and inbound operations to meet or exceed goals daily
- Reduced my three terminals Labor Revenue from 50%+ to an average of under 30%
- Consistently met or exceeded company expectations, productivity goals, and maintained inbound service product of 98% or higher
- Increased daily outbound and inbound revenue by 23%
- Developed new inbound and outbound operations procedures that I was asked to travel throughout the company and implement these same procedures
Operations Manager
Central Freight Lines
01.2005 - 01.2007
- Manage all office, city and inbound personnel to ensure daily objectives are met
- Ensure payroll is completed timely and accurately for all employees
- Maintain and ensure compliance of the facility and all equipment in accordance with OSHA and DOT regulations
- Manage terminal HR responsibilities
- Restored terminal productivity in the city and inbound operations to meet or exceed goals on a daily basis
- Reduced terminal turnover from 65% the previous year to less than 3%
- Consistently met or exceeded company expectations, productivity goals, and maintained inbound service product of 98% or higher
City Driver Manager
USF Dugan
01.2003 - 01.2005
- Ensure timely pick-up and delivery of all shipments
- Manage more than 60 drivers, two dispatchers, and three clerical associates
- Consistently met or exceeded company expectations, productivity goals, and maintained inbound service product of 98% or higher
Operations Manager/KCY Regional Hub Planner
FedEx Freight East
01.1998 - 01.2003
- Communicate with 18 different Customer Centers on a daily basis and devise a plan of freight flow into the Kansas City hub operation
- Provide Central Dispatch with preliminary regional freight projections and identify possible run cancellations as well as movement of freight to avoid capacity limitations
- Coordinate and communicate with Supervisors to provide instructions and plans to effectively facilitate the current day's activities and shipments
- Review all incoming Kansas City shipments by load and identify missed opportunities for more efficient and effective load preparation
- Communicate with appropriate Customer Centers in the region of these situations and opportunities and follow-up when corrective action is not taken
- Assumed responsibility for developing and designing this new position
- Reduced amount of re-handled freight into Kansas City from a daily average of 80+% to 51.3%, a 36% improvement
- Reduced overall hauling costs by 3% from previous year
Education
Supervisor Education - Leadership Effectiveness Training, Regional Freight Flow Analyst Seminar
FedEx Freight East
Edwardsville, Kansas01.2001
Bachelor's Degree - Business
Kansas State University
Manhattan, Kansas01.1998
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office
- Customer service
- Operations management
- Problem-solving
- Team leadership
- Forklift operation
Timeline
Plant Manager
Online Labels
03.2023 - 01.2024
Operations Manager/Delivery Driver
Vanit/Amazon DSP
01.2021 - 03.2023
Liquid Division Manager
Scotwood Industries
01.2016 - 01.2021
City Dispatch Manager
R&L Carriers
01.2013 - 01.2016
City Driver Manager
Estes Express
01.2009 - 01.2013
Service Center Manager/Sales Manager
Mid-States Express
01.2007 - 01.2009
Operations Manager
Central Freight Lines
01.2005 - 01.2007
City Driver Manager
USF Dugan
01.2003 - 01.2005
Operations Manager/KCY Regional Hub Planner
FedEx Freight East
01.1998 - 01.2003
Bachelor's Degree - Business
Kansas State University
Supervisor Education - Leadership Effectiveness Training, Regional Freight Flow Analyst Seminar
FedEx Freight East
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