Jason Chavez
Summary
Versatile Line Service Supervisor offering 10+ year background handling Aviation Servicing work including Military and Civilian Aircraft and coordinating line workers. Communicative team leader well-versed in organizing and planning line schedules, assessing resource requirements and determining quality control standards. Familiar with safety regulations and quality standards paired with expertise in operations management.
Overview
19
19
years of professional experience
Work History
Line Service Supervisor
Cutter Aviation
2017.04 - Current
- Enhanced safety standards with regular equipment inspections and maintenance procedures.
- Provided timely and accurate communication to pilots, coordinating fueling requests and ground services.
- Reduced aircraft turnaround time through effective delegation of responsibilities to line service technicians.
- Mentored new hires in proper line service techniques, promoting a culture of ongoing learning within the team.
- Conducted regular performance evaluations for line service technicians, providing constructive feedback and opportunities for growth.
- Coordinated with maintenance department to address any equipment issues promptly, reducing downtime in operations.
- Established strong working relationships with airport management, fostering a positive environment for collaboration.
Aircraft Detailer
Eclipse Aerospace
2016.02 - 2017.01
- Increased efficiency by developing and implementing streamlined procedures for aircraft detailing tasks.
- Consistently met or exceeded monthly performance targets set forth by management through dedication to excellence in job execution.
- Ensured customer satisfaction with meticulous attention to detail on every aircraft serviced.
- Enhanced aircraft appearance by thoroughly cleaning interior and exterior surfaces.
Line Service Technician
Atlantic Aviation
2011.08 - 2016.02
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Streamlined refueling processes for increased efficiency and reduced downtime between flights.
- Performed de-icing services during winter months, ensuring safe takeoffs and landings for aircraft in challenging weather conditions.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
Runner
Intel
2011.02 - 2011.04
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Monitored supplies of key inventory items.
- Ran errands for various employees throughout company.
- Safeguarded sensitive information by maintaining confidentiality when handling important documents or packages.
Front Desk Agent
Radisson Hotel
2010.01 - 2010.12
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Orderfiller
Wal-Mart DC#6084
2008.03 - 2008.07
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Grocery 4th Assistant Manager
Albertsons llc.
2005.01 - 2008.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Belen High School
Belen, NM05.2006
Skills
- Aircraft Marshalling
- Aircraft Refueling
- Passenger Assistance
- Ground Support Equipment Operation
- Towing Operations
- Forklift Certified
- Knowledgeable in multiple Military Aircraft Service points including:
- T-6, T-38, T-45, F-5, Alpha Jet, F-16, F18, F-15, C-130, C-17, E-2, E-6 and most recently F-35 JSF servicing
References
References are available on request.
Timeline
Line Service Supervisor
Cutter Aviation
2017.04 - Current
Aircraft Detailer
Eclipse Aerospace
2016.02 - 2017.01
Line Service Technician
Atlantic Aviation
2011.08 - 2016.02
Runner
Intel
2011.02 - 2011.04
Front Desk Agent
Radisson Hotel
2010.01 - 2010.12
Orderfiller
Wal-Mart DC#6084
2008.03 - 2008.07
Grocery 4th Assistant Manager
Albertsons llc.
2005.01 - 2008.03
High School Diploma -
Belen High School
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