JASON CLARY
Ankeny,IA
Summary
Dynamic Automotive Executive with extensive experience in driving performance and operational excellence. Expertise in Sales Management, Customer Relations, and Financial Oversight, consistently delivering exceptional results. Strong leadership skills combined with strategic planning capabilities to adapt to evolving market demands.
Overview
36
36
years of professional experience
Work History
General Manager/Dealer Principle/COO/VP
Kia of Des Moines
01.2016 - Current
- Oversaw daily operations, ensuring alignment with organizational goals and strategic initiatives.
- Developed and implemented operational policies to optimize workflow efficiency and resource utilization.
- Managed cross-functional teams, fostering collaboration to enhance service delivery and customer satisfaction.
- Analyzed market trends, adapting strategies to maintain competitive advantage in the industry.
Sales Manager
Stew Hansen Hyundai
11.2014 - 01.2016
- Achieved monthly sales targets through effective team leadership and strategic planning.
- Enhanced product knowledge and customer engagement via new staff training programs.
- Identified growth opportunities by analyzing market trends and adjusting strategies accordingly.
- Strengthened client relationships, driving repeat business and improving customer loyalty initiatives.
General Sales Manager/Sales
Friendship Automotive
07.2010 - 11.2014
- Took over a two franchise store(Hyundai/Volvo) that had been averaging 28 units at 1440 per copy and built a team that produced over 70 units on average at 2780 per copy over four years time. On Hyundai side we were over 150% sales efficiency for 2012 and 2013 and outsold both Nissan and Kia in our respective market. While the Volvo store was over 200% sales efficiency and was number one in volume for the Southern Select Market (17 stores) for two years.
- Returned to sales after 4 years of managing to assist wife with medical needs and averaged 14 units per month.
Sales/Internet Sales Manager/Sales Manager
Bill Gatton Honda
07.2004 - 05.2010
- Started out in Sales averaging 16 units per month. Developed Internet Department while growing personal sales to an average of Over 30/month and building Internet department to over 60/month. As Sales Manager led team to 2 straight President's Awards.
Sales
TruGreen Chemlawn
01.2004 - 06.2004
- Door to Door sales
Sales
Mark Miller Toyota
07.2003 - 01.2004
- Averaged 28 units per month.
Branch Manager
DialAmerica
04.1999 - 05.2003
- Ran Call Centers throughout Tennessee.
Branch Manager
PDS
10.1995 - 04.1999
- Enhanced call center efficiency, leading to improved customer satisfaction and response times.
- Managed daily operations of a high-volume call center, ensuring optimal staff performance.
- Developed and implemented training programs for new call center representatives, increasing competency levels.
- Monitored call center metrics, identifying areas for improvement and implementing effective strategies.
- Fostered a positive work environment, contributing to higher employee morale and retention rates.
- Conducted regular performance evaluations, providing feedback to enhance employee productivity and skills.
- Handled escalated customer issues, ensuring timely resolutions and maintaining a high service standard.
- Coordinated team meetings to align goals and share best practices among call center staff.
E-5 Nuke EM Physics, Core and Reactor Instructor
US Navy
10.1994 - 09.1995
- Honorable Discharge
Sales
Mark Miller Toyota
01.1994 - 10.1994
- 22 units per month
Sales
Ron Tonkin Toyota
02.1993 - 12.1993
- 17 units per month
Sales Manager
Feature Films for Families
02.1990 - 02.1993
- Call Center Management
Education
No Degree - Chemistry
University of Utah
Salt Lake City, UT01.1990
High School Diploma - undefined
Kearns High School
Salt Lake City, UT01.1989
Skills
- Trained and proficient on multiple DMS and CRM systems
- Compelling leadership skills
- Exceptional multi-tasker
- Excellent communication skills
- Staff development/training
- Analytical
- Team leadership
- Chip Thomas Certified
- Goal-oriented
- Persuasive communication expertise
- Excellent negotiating tactics
- Internet savvy
- Proven sales track record
- Customer-oriented
- Strong deal closer
- Exceptional customer service skills
- Joe Verde Certified
Timeline
General Manager/Dealer Principle/COO/VP
Kia of Des Moines
01.2016 - Current
Sales Manager
Stew Hansen Hyundai
11.2014 - 01.2016
General Sales Manager/Sales
Friendship Automotive
07.2010 - 11.2014
Sales/Internet Sales Manager/Sales Manager
Bill Gatton Honda
07.2004 - 05.2010
Sales
TruGreen Chemlawn
01.2004 - 06.2004
Sales
Mark Miller Toyota
07.2003 - 01.2004
Branch Manager
DialAmerica
04.1999 - 05.2003
Branch Manager
PDS
10.1995 - 04.1999
E-5 Nuke EM Physics, Core and Reactor Instructor
US Navy
10.1994 - 09.1995
Sales
Mark Miller Toyota
01.1994 - 10.1994
Sales
Ron Tonkin Toyota
02.1993 - 12.1993
Sales Manager
Feature Films for Families
02.1990 - 02.1993
High School Diploma - undefined
Kearns High School
No Degree - Chemistry
University of Utah