Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jason Colegrove

Newburgh,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking retail/sales position. Offering excellent communication and good judgment.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated marketing and sales expertise, including competitive offerings, pricing and market positioning.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Manager

F.Y.E.
11.2023 - 04.2024
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Supervisor

Puma
02.2023 - 10.2023
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Assistant Manager

FYE
11.2019 - 07.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

Clerk

CardSmart
03.2019 - 12.2019
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed order data to verify transactions and shipping dates.
  • Supported financial operations by managing tax drawers and researching variances.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.

Education

Bachelor Of Education - Historical Education

SUNY New Paltz

Skills

  • Staff Supervision
  • Sales Strategies
  • Coordinate Events
  • Customer Relationship Management
  • Google Drive
  • Financial Management
  • Staff Development
  • Advertising Techniques
  • Staff Management
  • Staff Training
  • Customer Relations
  • Time Management
  • Order Supplies
  • Supply Chain Management
  • Accounting Techniques
  • Greet Guests
  • Quality Standards
  • Fire Safety Regulations
  • Project Management
  • Sales Activities
  • Customer Service
  • Business Development Understanding
  • Graphic Design
  • Manage Inventory
  • Training and Development
  • Closing Oversight
  • Shift Coverage
  • Marketing Management
  • Marketing Tactics
  • Performance Tracking and Evaluations
  • Employee Performance Evaluations
  • Retail Space Planning
  • Orientating and Training
  • Strategic Planning
  • Product and Service Knowledge
  • Reviewing Performance
  • Retail Operations Management
  • Sales Reporting
  • Team Motivation
  • Managing Multiple Priorities
  • Money Handling
  • Statistics
  • Merchandising
  • Spelling
  • Consulting

Accomplishments

  • Supervised team of 8 staff members.
  • Resolved product issues through consumer testing.

Additional Information


Awards: Was given a corporate award while working at Applebee's, for 'creating a more fun work environment. '

Timeline

Assistant Manager

F.Y.E.
11.2023 - 04.2024

Supervisor

Puma
02.2023 - 10.2023

Assistant Manager

FYE
11.2019 - 07.2021

Clerk

CardSmart
03.2019 - 12.2019

Bachelor Of Education - Historical Education

SUNY New Paltz

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