Jason Colon
Levittown,PA
Summary
Dynamic operations manager with a proven track record at Walgreen's Pharmacy, excelling in team motivation and policy enforcement. Expert in inventory management and process improvements, achieving significant reductions in wait times. Committed to training and mentoring staff, fostering a culture of excellence and customer satisfaction.
Experienced with shift management, team leadership, and operational oversight. Utilizes problem-solving skills to address daily challenges and enhance workflow efficiency. Track record of fostering collaborative team environment and maintaining high standards of performance.
Overview
2024
2024
years of professional experience
Work History
Shift Lead Manager
Walgreen's Pharmacy
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and service quality.
- Managed inventory levels, facilitating efficient stock replenishment and organization.
- Implemented operational improvements that streamlined workflows and reduced wait times.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Collaborated with management on strategic initiatives to drive sales growth and operational efficiency.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Tracked receipts, employee hours, and inventory movements.
Assistant Store Manager
Dollar General Store
02.2020 - 09.2023
- Assisted in daily operations to ensure smooth store functioning and customer satisfaction.
- Coordinated staff schedules and training programs to optimize team productivity and engagement.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Monitored inventory levels, facilitating timely restocking and reducing stock discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions for promotional activities.
- Developed employee performance metrics to support coaching and continuous improvement initiatives.
- Collaborated with upper management on operational policies, enhancing overall efficiency of store processes.
- Led team meetings to communicate goals, align objectives, and foster a positive work environment.
Warehouse Supervisor
B And I Auto Supply
04.2005 - 08.2019
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficient workflow.
- Trained and mentored new staff on equipment handling and operational procedures.
- Coordinated inventory management, optimizing stock levels to meet demand fluctuations.
- Implemented process improvements that enhanced order fulfillment accuracy and reduced turnaround times.
- Conducted regular inspections of equipment for maintenance needs, minimizing downtime risks.
- Developed training materials to enhance team performance and compliance with safety standards.
- Analyzed workflow processes, identifying bottlenecks and recommending solutions for efficiency gains.
- Managed scheduling of workforce shifts to align with peak operational demands and resource availability.
- Supervised warehouse operations by managing employees during shifts.
Education
High School Diploma - Business Administration And Management
Olney High School
Philadelphia, PA06.2000
Skills
- Operations management
- Policy enforcement
- Employee training
- Workplace safety
- Team motivation
- Sales strategies
- Staff scheduling
- Motivation techniques
- Rules enforcement
- Cash handling
- Energetic and enthusiastic
- Opening and closing procedures
- Punctual and reliable
- Accurate money handling
- Team development
- Delegating work
- Payment processing
- Schedule oversight
- Training and mentoring
- Handling customer complaints
- Safety compliance
- Mentoring and coaching
Languages
Spanish
Full Professional
Timeline
Assistant Store Manager
Dollar General Store
02.2020 - 09.2023
Warehouse Supervisor
B And I Auto Supply
04.2005 - 08.2019
Shift Lead Manager
Walgreen's Pharmacy
High School Diploma - Business Administration And Management
Olney High School